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All posts for category Open Source

  1. If you can't beat them, join them

    Human plus machine isn't the future, it's the present. With lot of talk about machines taking human jobs & artificial intelligence being the game changer, we need to relook at what AI – artificial intelligence actually means. Are...

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  2. Three must-have accelerators to drive your automation efforts

       Three must-have accelerators to drive your automation efforts   It’s widely accepted that automation can bring about a 40% to 60% effort reduction in application and infrastructure maintenance – and 60% to 80% in...

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  3. What are the Challenges Blockchain Technology is facing in Energy Industry (Oil and Gas, Utility)?

    What is a Blockchain? “The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value.” Don & Alex Tapscott, authors...

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  4. How to Automation and Integration (A&I) affects future Upstream Oil and Gas market?

      What is Automation and Integration? Automation and Integration (A&I) of processes and different systems is in high demand within upstream oil & gas industry. There is a lot of focus in either automation or integration or both on...

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  5. Human Empathy in Virtual Customer Assistants Part 3/3

      Bot-to-bot communication occurs when a VPA or a VEA interacts with the VCA. As a result, many challenges arise to ensure successful communication. Ironically, organizations are focusing more on improving the relationship with the customer via...

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  6. Human Empathy in Virtual Customer Assistants - Can Virtual Customer Agents have more empathy than humans? Part 2 / 3 VPA, VEA and VCA

    Virtual Executive Assistant (VEA) Employees use VPAs so that the Virtual Executive Assistant (VEA) may gain access to important and official data about worker efficiency.  Employees who use VPAs do so in order to maintain a flow of official...

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