Capping IT Off

For the latest in technology: we round up the latest trends on Capping IT Off, Capgemini's Technology Blog

Opinions expressed on this blog reflect the writer’s views and not the position of the Capgemini Group

All posts for category Architecture

  1. What are the Challenges Blockchain Technology is facing in Energy Industry (Oil and Gas, Utility)?

    What is a Blockchain? “The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value.” Don & Alex Tapscott, authors...

    Read more
  2. Human Empathy in Virtual Customer Assistants Part 3/3

      Bot-to-bot communication occurs when a VPA or a VEA interacts with the VCA. As a result, many challenges arise to ensure successful communication. Ironically, organizations are focusing more on improving the relationship with the customer via...

    Read more
  3. Human Empathy in Virtual Customer Assistants - Can Virtual Customer Agents have more empathy than humans? Part 2 / 3 VPA, VEA and VCA

    Virtual Executive Assistant (VEA) Employees use VPAs so that the Virtual Executive Assistant (VEA) may gain access to important and official data about worker efficiency.  Employees who use VPAs do so in order to maintain a flow of official...

    Read more

Pages