Capping IT Off

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All posts for March 2017

  1. Human Empathy in Virtual Customer Assistants

      Frost & Sullivan predicts that by 2020, customer experience will overtake product performance and pricing as the number one way for companies to differentiate themselves. Businesses around the globe lose billions of dollars every year due...

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  2. Avoid the empty cloud trap

    Categories : Cloud

    The benefits of going cloud-first are clear, but there are pitfalls to be avoided on the way. One of these is embarking on the journey without fully understanding the destination. We see too many companies take an infrastructure-first approach rather...

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