Unlocking the hidden potential of automation

Author: Lanny Cohen
Beyond the Buzz Today’s trending topics. All in one place.

Automation is here to stay. But if you want it to take you to the top of your game, you have to think big, and you have to think about your people.

Whether it’s taking advantage of automation quick wins, those use-cases that are not only easy to implement but also have a high benefit upside, or implementing automation use-cases on a larger scale, the new report by the Capgemini Research Institute “Reshaping the future: unlocking automation’s untapped value” shows that organizations are not yet taking full advantage of the benefits of automation.

Organizations with full-scale upskilling initiatives report greater success with automation. It’s not only about applying the right technology to the right processes; equal focus must be given to an organization’s people and this balance can be achieved with large-scale upskilling that boosts employee morale and output, as found in a different survey titled ‘Upskilling your people for the age of the machine‘.

In this edition of Beyond the Buzz, we share insights on automating different business functions, and the value that can be gained from these efforts.

A success mantra to unlock the full potential of intelligent automation

Ashwin Yardi – Chief Industrialization and Automation Officer, and COO Capgemini India

RPA and AI across the intelligent automation spectrum

Lee Beardmore – VP, Innovation, Business Services, Capgemini

Implementing intelligent automation in Insurance: A roadmap for success

Alan Walker – Global Lead, Digital Insurance, Capgemini

Virtual delivery centers, intelligent automation, and … kindergartens

Tim Ulrich – Senior Director, Technology Transformation, Capgemini

Cloud automation: The power of a holistic approach

Luke Harrigan – Global VP, Automation and Digital, Capgemini

Analysts’ Corner: Automation will become central to business strategy and operations

J.P . Gownder – VP, Principal Analyst, Forrester

Meet The Authors

Ashwin Yardi

Chief Industrialization & Automation Officer, and COO

Lee Beardmore

Global BPO - Chief Technology Officer

Alan Walker

Executive Vice President, Global Lead - Digital Insurance

Tim Ulrich

Director Technology Transformation/AI & RPA | Business Services

Luke Harrigan

Global Vice President - Automation and Digital

Lanny Cohen

Global Chief Technology Officer
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