Conversational Commerce – It’s more than talking to Alexa

Beyond the Buzz Today’s trending topics. All in one place.

How we find and purchase what we need for home or business runs the gamut from in-store shopping, to phone orders, to online or mobile buying. Conversational Commerce is a new, powerful way to interact with the commercial world.

Conversational Commerce: Why consumers are embracing voice assistants in their lives

Jerome Buvat

The Power of Talk: How voice assistants can drive growth via Conversational Commerce

Amol Khadikar

Look who’s talking

Mark Taylor

Beyond conversational small talk

Kees Jacobs

Conversational Commerce: Industry reaction

Magda Bulska

Meet the authors

Kees Jacobs

Digital Proposition Lead
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