{"id":864190,"date":"2024-10-01T05:31:36","date_gmt":"2024-10-01T05:31:36","guid":{"rendered":"https:\/\/www.capgemini.com\/be-en\/?p=864190&#038;preview=true&#038;preview_id=864190"},"modified":"2025-04-24T04:23:22","modified_gmt":"2025-04-24T04:23:22","slug":"emotional-intelligence-made-easy","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/emotional-intelligence-made-easy\/","title":{"rendered":"Emotional intelligence made easy"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Emotional intelligence made easy<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2022\/06\/El-Mehdi-1.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">EL Mehdi<\/h5><h5 class=\"blog-date\">Oct 01, 2024<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=1033051\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=1033051\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-capgemini-s-emotional-intelligence-coaching-program-is-enabling-our-people-to-discover-the-power-of-emotions-and-how-emotional-intelligence-can-deliver-increased-productivity-enhanced-job-satisfaction-and-lower-attrition\"><strong>Capgemini\u2019s Emotional Intelligence coaching program is enabling our people to discover the power of emotions, and how emotional intelligence can deliver increased productivity, enhanced job satisfaction, and lower attrition.<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/the-power-of-emotional-intelligence\/\">Empathy is important for today\u2019s employees<\/a>, which is why Capgemini\u2019s emotional intelligence coaching program aims to get our people up-to-speed when it comes to emotional intelligence.<\/p>\n\n\n\n<p>Before joining the program, participants undergo an emotional intelligence assessment carried out across five key areas: self-awareness, self-control, motivation, empathy, and social awareness. This enables participants to learn more about emotional intelligence and gives them insight into how good their own emotional intelligence skills are.<\/p>\n\n\n\n<p>Participants also learn more about how the program works, what they can expect, and receive weekly pre-session material curated through the NEXT platform \u2013 Capgemini\u2019s internal learning platform.<\/p>\n\n\n\n<p>The program consists of four workshops covering the main areas of emotional intelligence, with the final session featuring a speaker who shares their own emotional intelligence experiences and opens the floor to a general Q&amp;A session. In these workshops participants learn how to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use emotional intelligence effectively&nbsp;\u2013<\/strong> shows participants how to understand and manage their emotions, and use their understanding of others\u2019 feelings to interact effectively with their colleagues,<\/li>\n\n\n\n<li><strong>Enhance their emotional intelligence&nbsp;\u2013<\/strong> builds awareness of what comprises emotional intelligence and deepens participants\u2019 knowledge of how emotional intelligence plays a role in client relationships and negotiations,<\/li>\n\n\n\n<li><strong>Sell by leveraging emotional intelligence&nbsp;\u2013<\/strong> highlights the role emotional intelligence plays in the sales cycle,<\/li>\n\n\n\n<li><strong>Identify the links between emotion and stress&nbsp;\u2013 <\/strong>helps participants understand the relationship between emotion and stress.<\/li>\n<\/ul>\n\n\n\n<p>All these workshops also have a practical element for coaching participants in simulated emotional situations, which aim to <a href=\"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/emotional-intelligence-implications-for-business-processes\/\">deepen participants understanding of emotional intelligence<\/a> and how it can be applied in real-world scenarios. These workshops are targeted towards all employees, regardless of discipline, with each workshop comprising of 30 participants.<\/p>\n\n\n\n<p>Six to nine months after their emotional intelligence training, participants receive a second emotional intelligence assessment. This second assessment gives participants insight into how emotionally intelligent they have become since starting the program. Of course, the increase in their skills here may also be impacted by changes in roles or environments over those last few months. However, the differences between the scores of these two assessments are always significantly better the second time around.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-discovering-the-power-of-emotional-intelligence-coaching\"><strong>Discovering the power of emotional intelligence coaching<\/strong><\/h3>\n\n\n\n<p>As mentioned before, Capgemini\u2019s emotional intelligence coaching program provides our managers and their teams <a href=\"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/the-power-of-emotional-intelligence\/\">with more knowledge around the power of emotions<\/a>, the basic level of emotional intelligence needed to get results faster, and offers concrete benefits to our employees and organization in terms of higher productivity, higher job satisfaction, and lower attrition among others. But don\u2019t take our word for it \u2013 read what two of our participants said about the program:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cBeing part of this training program taught me about emotional empathy and the ability to think before reacting. I strongly believe, as managers, we should drive empathy as part of our daily routine with our teams to create a better workplace, increase team bonding, and possibly even reduce attrition\u201d<\/p>\n<cite>\u2013 Renuka Ramanjinappa, Operations Manager<\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe program brought me tons of new knowledge on emotional intelligence, after questions which made me challenge my beliefs and think of how my feelings can impact whoever is supporting me \u2013 whether they are my teams, family, or friends. This program was also a great opportunity to share experiences and enlarge my network of colleagues across the globe\u201d<\/p>\n<cite>\u2013 Thomas Zimmer, Service Delivery Manager<\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-award-winning-hr\"><strong>Award-winning HR<\/strong><\/h3>\n\n\n\n<p>Capgemini understands this, which is why our Emotional Intelligence coaching program has recently won many awards. Including earning two Silver Awards and one Gold Award in Brandon Hall\u2019s HCM program in 2024 in addition to being recognized for its Best in Class: Employee Experiences across both EMEA and the APAC region by HRO Today in 2024 and a Gold Award for the Innovative Use of Technology in 2025 HR Brilliance Awards.<\/p>\n\n\n\n<p>The positive impact of the coaching program has helped our people understand the power of emotional intelligence and how to apply it effectively in their daily lives. By adapting best practices that focus on building emotional intelligence and leveraging technology and data, we develop a more emotionally intelligent workforce, which is critical for every organization.<\/p>\n\n\n\n<p>To learn more about Capgemini\u2019s unique emotional intelligence coaching program, contact:&nbsp;<a href=\"mailto:el-mehdi.el-khachia@capgemini.com\">el-mehdi.el-khachia@capgemini.com<\/a>&nbsp;or&nbsp;<a href=\"mailto:vanessa.tullio@capgemini.com\">vanessa.tullio@capgemini.com<\/a>.<\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our experts<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/be-en\/wp-content\/uploads\/sites\/14\/2022\/06\/El-Mehdi-1.jpg\" alt=\"EL Mehdi\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">EL Mehdi<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Senior Program Manager \u2013 L&amp;D Manager, Capgemini Morocco<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">EL Mehdi is a senior expert in the project management field with 17 years of experience in the IT sector. He has successfully managed many complex projects, leveraging his extensive expertise to ensure success. EL Mehdi is a certified Project Management Professional (PMP 2011) and has spent the last 13 years delivering numerous Emotional Intelligence (EI)-based training sessions and seminars. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/be-en\/wp-content\/uploads\/sites\/14\/2022\/06\/Vanessa-Tullio.jpg\" alt=\"Vanessa Tullio\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Vanessa Tullio<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Global Learning Business Partner, Capgemini Business Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Vanessa Tullio is an L&#038;D head with extensive knowledge on facilitating learning interactions and designing development programs. She is a professional coach and mentor, a Capgemini University facilitator and handles global learning and development for Capgemini leadership and certification programs.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2024\/09\/Diya.jpg\" alt=\"Diya Bahubalindra\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Diya Bahubalindra<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Leadership Portfolio Lead, Capgemini\u2019s Business Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Diya Bahubalindra is a Leadership Portfolio Lead specializing in facilitation, learning program design, and content creation. She is a certified Emotional Intelligence Trainer and Neuro-Linguistic Coach, overseeing and managing all Leadership programs at BSv.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":864191,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"_eb_attr":"","cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"7bd07612-c4f7-4a80-9db0-652008f5232c\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[347],"industry":[],"partners":[],"blog-topic":[330,421],"content-group":[],"class_list":["post-864190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","service-intelligent-business-operations","blog-topic-business-ops","blog-topic-innovation-nation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Emotional Intelligence coaching made easy<\/title>\n<meta name=\"description\" content=\"Capgemini\u2019s Emotional Intelligence coaching program leverages the power of emotions to deliver increased productivity and satisfaction, and lower attrition\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/be-en\/insights\/expert-perspectives\/emotional-intelligence-made-easy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emotional intelligence made easy - Capgemini Belgium\" \/>\n<meta property=\"og:description\" content=\"Emotional intelligence made easyEL MehdiOct 01, 2024 FacebookLinkedin Capgemini\u2019s Emotional 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