{"id":890509,"date":"2026-09-22T03:52:07","date_gmt":"2026-09-22T03:52:07","guid":{"rendered":"https:\/\/www.capgemini.com\/be-en\/?post_type=analyst-report&#038;p=890509"},"modified":"2026-10-09T05:16:12","modified_gmt":"2026-10-09T05:16:12","slug":"capgemini-recognized-as-a-leader-in-ai-driven-adm-services-by-isg-for-the-eighth-consecutive-year-in-2026","status":"publish","type":"analyst-report","link":"https:\/\/www.capgemini.com\/be-en\/news\/analyst-recognition\/capgemini-recognized-as-a-leader-in-ai-driven-adm-services-by-isg-for-the-eighth-consecutive-year-in-2026\/","title":{"rendered":"Capgemini recognized as a leader in AI-Driven ADM services by ISG, for the eighth consecutive year in 2026"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tCapgemini recognized as a leader in AI-Driven ADM services by ISG, for the eighth consecutive year in 2026\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Sep 22, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?post_type=analyst-report&amp;p=1244888\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?post_type=analyst-report&amp;p=1244888\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div><div class=\"article-text article-quote-text\">\n<h2 id=\"h-isg-recognizes-capgemini-as-a-leader-across-application-development-outsourcing-application-managed-services-and-application-quality-assurance-across-apac-europe-and-u-s-markets\" class=\"wp-block-heading\">ISG recognizes Capgemini as a leader across Application Development Outsourcing, Application Managed Services, and Application Quality Assurance across APAC, Europe, and U.S. markets.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Information Services Group (ISG) has, for the eighth consecutive time, recognized Capgemini as a market leader in AI-Driven ADM Services in its ISG Provider Lens\u00ae \u2013 AI-Driven ADM Services 2026.<\/p>\n\n\n\n<h3 id=\"h-application-development-outsourcing\" class=\"wp-block-heading\">Application Development Outsourcing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Capgemini\u2019s Agentic ADM framework and support for multi-year engagements covering development, enhancement, and complex application landscape modernization are recognized as key strengths in application development and outsourcing. The use of generative artificial intelligence (GenAI)-assisted analysis and refactoring supports enterprises to scale product engineering and improve productivity while mitigating delivery risks.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCapgemini\u2019s AMS proposition is anchored in Agentic ADM offering, with predictive operations and modernization embedded into application run services.\u201d<\/p>\n<cite>Maharshi Pandya, Senior Lead Analyst<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 id=\"h-application-managed-services\" class=\"wp-block-heading\">Application Managed Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As a leader in Application Managed Services, Agentic ADM by Capgemini is recognized for its support, enhancements, upgrades, and lifecycle optimization in production environments. The use of AI for predictive, monitoring, intelligent ticket handling, and remediation while maintaining stringent operational governance are highlighted as strengths.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCapgemini excels in AMS by combining AI-driven operations, business-aligned service management and industrialized delivery, enabling organizations to continuously optimize application performance and operational efficiency.\u201d<\/p>\n<cite>Oliver Nickels, Senior Advisor<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 id=\"h-application-quality-assurance\" class=\"wp-block-heading\">Application Quality Assurance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Agentic ADM by Capgemini\u2019s capabilities in addressing quality changes in AI-enabled applications and use of production data to continuously improve reliability, performance, and security have been quoted as key strengths. AI-driven quality engineering with predictive analytics and automated defect detection complements these practices.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCapgemini brings specialist QE depth and GenAI testing insight to support reliable releases across modernization and ADM programs.\u201d <\/p>\n<cite>Maharshi Pandya, Senior Lead Analyst<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">About Capgemini<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of \u20ac22.5 billion.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make it real | <a href=\"http:\/\/www.capgemini.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.capgemini.com<\/a><\/p>\n\n\n\n<div class=\"wp-block-cg-blocks-autocloud-form autocloudform\"><div class=\"section--autoCloud-form\"><div class=\"wrapperAutoCloudSection\" id=\"linkToForm\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-12 col-lg-6 left-img align-self-center escaper-left\"><\/div><div class=\"col-md-12 \"><div class=\"autoCloudForm\"><h3 class=\"formHelpText\">Download the report<\/h3>\t\t<div class=\"mf_forms__container \">\n\t\t\t\t\t\t\t\t<form id=\"mf_form_890621_244864603\" class=\"mf_form__form row needs-validation\" action=\"\" method=\"post\" enctype=\"multipart\/form-data\" data-nosnippet>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"asterisk_title\">\n\t\t\t\t\t<p><span class=\"star-required\">*<\/span> Mandatory field<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"mf_form__errors mf_form__errors--top\" role=\"alert\" aria-live=\"polite\">\n\t\t\t\t\t<ul class=\"mf_form__errors__list\"><\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t<div class=\"mf-field-wrapper form-floating col-sm-12\"><input type=\"text\" class=\"form-control\" id=\"_mf_813557_2426_3091070024\" name=\"_mf_813557_2426\" placeholder=\"First Name\" required \/><label for=\"_mf_813557_2426_3091070024\" class=\"form-label\">First Name <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\">First Name is not valid.<\/div><\/div><div class=\"mf-field-wrapper form-floating col-sm-12\"><input type=\"text\" class=\"form-control\" id=\"_mf_813557_3597_371398682\" name=\"_mf_813557_3597\" placeholder=\"Last Name\" required \/><label for=\"_mf_813557_3597_371398682\" class=\"form-label\">Last Name <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\">Last Name is not valid.<\/div><\/div><div class=\"mf-field-wrapper form-floating col-sm-12\"><input type=\"email\" class=\"form-control\" id=\"_mf_813557_3903_1535823541\" name=\"_mf_813557_3903\" placeholder=\"Email\" required \/><label for=\"_mf_813557_3903_1535823541\" class=\"form-label\">Email <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\">Email is not valid.<\/div><\/div><div class=\"mf-field-wrapper form-floating col-sm-12\"><input type=\"text\" class=\"form-control\" id=\"_mf_1015553_2069_3532896484\" name=\"_mf_1015553_2069\" placeholder=\"Company\" required \/><label for=\"_mf_1015553_2069_3532896484\" class=\"form-label\">Company <span class=\"star-required\">*<\/span><\/label><div class=\"invalid-feedback-frm\">Company is not valid.<\/div><\/div><div class=\"mf-field-wrapper  col-sm-12\">\n\t\t<div class=\"form-check checkbox-controls\">\n\n\t\t\t<input type=\"checkbox\" id=\"_mf_813557_3262_1527386779\" class=\"form-check-input\"\n\t\t\t\tname=\"_mf_813557_3262[]\"\n\t\t\t\tvalue=\"1\"\n\t\t\t\trequired\n\t\t\t>\n\n\t\t\t<label for=\"_mf_813557_3262_1527386779\" class=\"form-check-label consent-text\">\n\t\t\t\tI agree to Capgemini collecting &amp; processing my personal data to allow me to receive information on Capgemini services. 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