System Operation Support – Beerse

We’re currently looking for our next Systems Operations Support.

The main objectives would be:

  • Provide local language on-site support for critical applications and instrument connections incidents
  • Responsible for configuring the communication between systems and lab instruments
  • Install/Upgrade Firmware on Instruments as part of the communication set-up
  • Facilitate the interaction with remote Application Support Teams
  • Execution qualification scripts and providing technical info for scripting
  • Perform installation qualifications (GxP), and if appropriate for non-GXP systems
  • Participate in change management and project initiatives, application upgrades and lifecycle management initiatives as SME to provide technical input and guidance for local/global systems
  • Assist in beta testing of new equipment
  • Document ‘build’ processes for execution by support team
  • Vendor contact when required (troubleshooting, licensing,…).
  • License management for use of local licenses
  • Qualification & validation work
  • Technical Documentation writing

EXPERIENCE & SKILLS

• Documentation (GDP – Good Documentation Practices.
•Fluent in Dutch & English. French would be a great plus.
• Communication – communication with internal/external stakeholders (suppliers, contractors, business, …) in Dutch & English
• Connectivity (COM, IEEE, Ethernet, …) – hardware/software (to physically connect & configure systems to pc’s/servers)
• Scripting (write batch or automation scripts)
• Troubleshooting – analytical mindset
• Solution minded – be able to improvise and search for alternative solutions
• Testing (new drivers, packages, software, new technologies, …)
• Independent attitude
• Structured way of working and result driven
• Cooperate between teams -inter & off-shore teams

Ref:

99846

Posted on:

October 14, 2021

Experience level:

Experienced

Contract type:

Full-time

Location:

Brussels