Business Analyst (for Banking / Insurance) (2019 – G87)


Job Description


Business Analysts at Capgemini play a leading role in national and international projects at the intersection of business and IT.
As Business Analyst you are particularly active in developing, implementing and improving business processes. You will use your knowledge, experience and network in order to acquire new contracts and you are able to develop new solutions and service offerings.



  • Capgemini distinguishes a number of areas where a Business Analyst can specialize:


  • Payments

Focuses on the analysis, improvement of payments engines like SEPA. The strive for a Single Euro Payments Area requires a great effort from all the banks. Your role as an analyst can vary  from conducting strategic studies to the implementation of back-office systems.


  • Capital Markets

Focuses on risk, analysis of regulations and more efficient organizational design. Next to that the business analyst is in charge of improving business processes and their supporting information systems. Introduction of new products, outsourcing and of fshoring of business processes and IT and the impact of increasingly demanding customers, lead to a quickly changing Capital Markets field.

  • Banking

Focuses on product innovations, shared service centers, developing new service concepts, optimization of distribution channels (Internet, call centers, mobile channel) and the replacement of systems by building or off-the-shelve solutions. All this takes place in the field of (amongst others) savings, loans and mortgages.

  • Insurance and Pensions (Life insurance, Pensions, Property and Casualty)

Focuses on the market of insurers, life insurers and pension funds. Issues are changes in regulations and insurance products, due to changing legislations, increased cost awareness and optimization of business processes. Key issues are: improvement of customer/participant communication, channel management and cost reduction.

  • Business Process Management (BPM)

Focus on the analysis, design, improvement and implementation of processes. Advise in the areas of tooling, methods and techniques, and implementing them. Translation of requirements regarding compliance and operational risk management into concrete measures in the process design. Testing the quality of processes in order to improve them and make process performance measurable.


Job Requirements


  • Bachelor or Master degree or equivalent through relevant experience


Technical expertise

  • 2+years of relevant work experience as a (Junior) Business Analyst within the same market or subject-matter areas
  • or experience in similar roles within this field, such as Functional Designer, Information Analyst, System Analyst or Process Analyst


Senior Business Analyst

  • 5+years of appropriate work experience and an appealing (management-tier) network

Soft skills

  • Ambitious
  • Cooperation
  • Entrepreneurship
  • Strong communications skills as well as liaising with stakeholders
  • Excellent consulting and advisory skills and background in requirements solicitation and synthesis
  • Team player
  • Stress resistant
  • Active listening and comprehension
  • Customer oriented
  • Qualitative result driven


Languages and mobility

  • Permanent residency in Belgium
  • Fluent in English
  • Dutch and French with at least one of both on a mother tongue or bilingual level
  • Geographic mobility – you must be ready to accept assignments anywhere in Belgium, and potentially abroad


We offer


Capgemini is committed to helping you achieve your potential and offer a competitive remuneration package. Together, we’ll determine the career path that will take you as far as you want to go. At Capgemini, you have the opportunity to benefit from merit-based promotion, build your network, grow your knowledge and participate in and contribute to a global team that acts with passion, commitment and integrity. There are different kinds of opportunities available to you in our Outsourcing, Technology or Consulting discipline and the major industries we serve.

Play a role in the team. Use your insight and intellect to influence and lead. Capgemini offers you the freedom to be outstanding.



Posted on:

December 26, 2018

Experience level:

Experienced (non-manager)

Education level:

Master's degree or equivalent

Contract type:





By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information