Insurance

For most insurers, billing and processing premium payments are key points of interaction with customers.

Enhance your brand value by delivering on customer commitments, capturing efficiency gains and optimizing indemnity expenditures.

Sustainable growth depends on your ability to execute your strategy which in turn requires alignment across your organization. All this depends upon your ability to work seamlessly and effectively with your partners’ agents, distributors and other providers. Channel optimization is a primary component to support your growth.

With three decades of experience partnering with top names in healthcare, Capgemini has proven and innovative solutions and delivery models to help payers and providers address current and emerging challenges.

Improve customer experience up to 40% with cloud-based transformation in insurance to make every channel the best channel for all channel experiences

Capgemini helps insurers improve profitability and enable business agility by putting customers at the heart of the business

“By 2018, insurers anticipate nearly one-fifth (19.7%) of their business to be generated through internet, up from 12.7% in 2013. Another 10.9% is expected to come via mobile channels, up from a mere 1.5% in 2013. In effect, within five years, nearly one-third of the insurance industry’s business is expected to occur digitally.”

World Insurance Report, 2014

Differentiate for competitive advantage with core policy processing

Manage risks and control compliance costs through Solvency II implementation.