Optimize Your Operations

Innovation

Watch ep2: The start-ups learn best practices from Capgemini experts

Namresh Nerlekar

From 38 countries and 928 applicants, the top 10 have been selected. Hear their innovative ideas and watch their journeys.

digital customer experience

I am your customer: Understand me, keep me happy, and surprise me!

While these companies represent different industries and have different business models, there are a few common themes that everyone agrees should be leveraged when handling end-customer operations: