Having spent 19 years with Capgemini, I had the opportunity to leverage my Program Management skills and Strong Quality background to deliver superior efficiency as well as helped stakeholders in meeting their priorities.
In my current role as a Director of Quality within the North America Business Unit in India, I am responsible for driving programs like Cybersecurity Implementation, Customer Satisfaction Program, Developing and Implementing Quality Management System across sectors, and devise enablers to support the implementation through various initiatives.
Before elevating to my current responsibilities, I executed multiple programs as a KM Leader. This included the implementation of the KM strategy & building culture across sectors. Through a people-focused and results-oriented approach, I along with my team implemented and delivered multiple initiatives to build a KM culture and portal which tangibly benefited several stakeholders and clients and helped them derive more value.
I am known for conceptualization and implementing large programs and initiatives where one has to exhibit Collaboration, Creativity, Design thinking, Networking, and Program Management.
Some of my achievements include-
•Featured as the most admirable women leader in the area of Knowledge Management for consecutive 2 years.
•For my contributions to the field of knowledge management as a strategic and an iconic leader, I was felicitated with the Knowledge Management Leadership Award at the Global Knowledge Management Congress 2014.
•Got recognized in the year 2015, 2016 as one of the most influential members in KM in India.
•As a speaker, I have delivered value understandings and findings on Earner value concept, continual improvement journey, KM structure, and maturity in various forums.
•I am an Assessor of the Business Excellence Award (jointly launched by industry-led and industry-managed organization & an Indian Bank) since 2014.
I have also hosted conclave in Capgemini like PM Day, Quality Day, CoP day with an aim to bring experts together to share, learn & network in a sustainable manner.