Blogs

Once upon a time, not so long ago, a Walloon party chairperson wished for there to be an...

Procurement is becoming an integrated function – fully embedded into business processes –...

At the end of 2021, Facebook announced the end of social media as we know it today, stating...

Adriana Mocanu prefers to take the road less travelled. That’s what brought the Romanian to...

Increased IT sustainability doesn’t only lead to an enhanced organizational perception. Those...

There are three logical stages needed to develop an IT sustainability roadmap – assess...

One leader. One hour. One circle. One global movement – Capgemini’s new global campaign to...

Capgemini’s Transformation and Innovation Office leverages the digital twin, to drive...

Divya Turner talks to Sarah-Jayne Martin about how YayPay’s next-generation order-to-cash...

Lee Beardmore talks to Capgemini’s Divya Turner (Global Process Owner, Forecast-to-Cash),...

Deepak Bhootra (GTM Lead, Digital Sales Operations) talks to Innovation Nation about how...

Agile, data-driven digital marketing operations drives enhanced customer experience at scale...

The benefits of building a touchless planning environment justify the effort, and businesses...

Touchless planning brings new energy, purpose, and service quality to everything the business...

Implementing data integrity, digitized operations, and concurrent planning establishes the...

The shift from a traditional supply chain to a supply-value network that leverages touchless...

The disruptive power of Quantum technologies will have a beneficial impact in addressing the...

Zooming in on the potential applications of quantum computing in predicting the evolution of...

As this emerging technology reshapes the world, it must represent a range of perspectives and...

The ‘Next Economy’ is going to reflect triple bottom line principles, accounting for...

December 3, the International Day of Persons with Disabilities, provided a good opportunity...

A great customer experience (CX) adds value to the relationship businesses develop with the...

A unified, comprehensive digital approach to digital customer experience not only provides...

Digitalizing healthcare is driving frictionless patient, member, and customer experience...

Contact center operations need to be scalable and productive, driving personalized digital...

Capgemini is helping our clients achieve and sustain a more meaningful, productive...

Three in five organizations only participate in low-collaboration data exchanges. But,...

Data ecosystems are emerging across industries, from financial services to automotive to...

According to a recent report by Capgemini, 48% of organizations surveyed said they are...

As I celebrate 11 years at Capgemini/Sogeti as lead of a thriving Digital Assurance &...

SAP’s customers have known for a long time that the only way forward is the S/4HANA platform....

How do you increase consumer trust in your products, notably around sustainability?

Up to 80% of greenhouse gas emissions in industries come from the supply chain. In the...

It goes without saying that the more efficient and optimized your manufacturing processes...

Where do you source your goods from? Are the products you use made from fossil fuels and...

Investing in digital plant is essential to improving manufacturing competitiveness,...

Manufacturers looking to ensure their long-term resilience and competitiveness are...

Advances in technology means environmental challenges are likely to intensify. Few...

Capgemini’s HotDesk tool gives our teams the confidence to return to the office safely and...

Over the last few years, ESG standards have been influencing corporate decisions and gaining...

Software and Data Drive Change in the Automotive Industry.

We’re used to hearing that a car is a smartphone on wheels, and tend to assume the analogy is...

Data centers are an organization’s second-largest consumer of energy, so they are an...

2020 showcased all the different ways technology can be used to make life a little easier,...

“Why can’t people have the same kind of interaction with their employers that they experience...

By rethinking their approach to HR, businesses can create a more people-focused working...

Bringing complete quality transparency to product owners and business leaders with...

Proud to announce that Capgemini has been named a Leader in Everest Group PEAK Matrix®...

Five key areas of improvement for increased test velocity, better quality outcomes and...

Five key challenges to overcome for successful test automation

How you can make better, more informed business decisions with AI and continuous quality...

Integrating quality assurance across your entire application services landscape

The implementation of a controls’ automation solution can lead to a significant reduction in...

The emergence of hot tech: Gesture control and touchless user interfaces ~ for a low-touch,...

Capgemini’s Answer Generator tool enables human resources to better respond to the needs of...

The road to frictionless finance starts with a fully integrated, AI-enabled O2C solution that...

Onboarding suppliers to digital purchasing and invoice networks alone won’t deliver the...

Capgemini’s AI-enabled order-to-cash solution leverages Boomi’s data orchestration platform...

Every organization can benefit from partnering with a service provider to accelerate its...

While no one rule fits all enterprises, there are typical enterprise applications that have...

The most critical element for any modern organization that deals with consumers is the...

Strengthening the supply chains in preparation for inevitable future uncertainties, requires...

It’s critical that infrastructure organizations mitigate these risks by placing cybersecurity...

How organizations can craft a fast, flexible and scalable data transformation program.

Simplifying digital transformation happens in two key areas. Taking stock of how your current...

The unfolding pandemic is creating a paradigm shift in supply chain strategies in the three...

Ensure your business is secure and quick to respond in the event of a breach.

When implementing AI, you need to walk before you can run. But what does process optimization...

Despite the effort in the field of education towards a sustainable future and the progress in...

Yes, close to the edge is where the exciting things happen. Just look at how AI brings...

Only about 20 percent of business executives trust the data that their organization is...

A cloud-native approach is key to achieving innovation, agility, and a competitive edge

Cloud transformation for an energy services and solutions provider

A well-working and accessible justice system is a prerequisite for sustainable development as...

Moving to true multi-Cloud Public cloud can deliver a host of benefits that are otherwise not...

The OT environment, with all its cybersecurity measures, must be managed and monitored.

Connected Employee Experience services bring a new level of choice and flexibility to...

Inventive Insurers focus from the outside in on the customer – their needs, expectations, and...

Employee experience comprises a series of positive and negative events that generate...

The citizen developer framework has been steadily gaining traction in the last several years...

Taking your IT Service Management to the next level with human-in-the-loop algorithms,...

As HR services and employee expectations continue to change, organizations need a robust...

How we are reaching our ambition to be carbon neutral by 2025 and a net zero business by...

Why a fresh digital delivery framework for seamless and modern digital applications...

How new-age applications can add real business value and competitive advantage across your...

Smart, frictionless analytics gives structure and meaning into data. When data has meaning,...

When it comes to business strategy, the end-to-end approach based on the customer journey is...

Do you have a fancy new Martech stack but still struggle to get personalization, automation,...

Embedding AI into controls in an integrated GRC platform enables organizations to eliminate...

Understanding your buyers’ journey enables you to drive process compliance and guide your...

Implementing new procurement tools and solutions can be costly. Leveraging robust change...

Out of adversity comes innovation and invention. For insurers willing to adopt a new mindset...

To get the best business outcomes from data and AI, you have to constantly learn and share...

Proud to announce that Capgemini has been named a Leader in 2021 Gartner Magic Quadrant for...

A hybrid workforce model established on a robust, frictionless HR infrastructure gives...

Seven skills that will get you center stage

Our colleague Robert van der Eijk, Executive Vice President and managing director of...

Financial close periods can be stressful but they don’t have to be. Implementing a...

Removing friction to streamline your accounts payable processes not only helps you lower...

The essence of leadership, now, is to foster more leaders in the organization by encouraging...

The digital twin offers real change with minimal disruption through safe, secure, and...

Capgemini’s Hire.me tool helps pave the way to smoother and more efficient recruitment...

Success in one functional area can create the momentum for further success, acting as a...

A digital twin can simplify your S/4HANA transition.

Embedding AI in the record-to-analyze function enables accounting to be processed...

Technovision’s 2021 framework is a handy utility for architects to devise effective solutions...

A frictionless, AI-driven HR solution helps our teams put the human touch back in the...

Field Services is a continuous source of revenue for manufacturers and it helps them generate...

An autonomous supply chain enables you process more, faster, and with fewer errors. It also...

Supply chain challenges and the extent to which they have been complicated by current...

Moving away from collections and focusing on streamlining invoicing processes takes...

No, data is not the new oil – if only because that has undisputedly become one of the biggest...

Digital transformation has been one of those important buzzwords in recent years with which...

Learn how to stay on top of Business Trends and be as adaptable as water.

We’ve reached five key predictions for the energy and utilities sector in 2021. 

In the last 20 years, technological innovation – both within and around medical devices –...

How artificial intelligence can help the fight against COVID-19 and improve human health

New technology, a digital operating model, and a reliable, frictionless roadmap can transform...

Seven easy to implement steps that should form part of the ethical development, deployment,...

Organizations need to develop a comprehensive ethical charter that can provide a code of...

The introduction of the agency sales model does not just require changes in structures,...

The EDPB introduces a six-step approach that may assist organizations in taking appropriate...

What regulations should be complied with to protect personal information and reduce the...

The case for shifting the paradigm in Financial Services

Find out ways in which our new focus on emerging technologies can help in improving...

A properly crafted decision framework is meant to help organizations take the right approach...

The best way to start your transformation to a frictionless finance department is by...

Asset systems are characterized by virtual objects defined “by design” for an asset system...

Service virtualization helps companies achieve DevOps goals by eliminating barriers that...

Even if we expect smart grid deployment or IoT sensors to automatically deliver asset and...

By counting the number of occurrences of the terms location, placement, geographic, route,...

Although a digital network model is essential for the deployment of smart grids and the roll...

As the Institute of Asset Management (IAM) says in its widespread white paper “Asset...

Everyone who uses a public transportation system such as the London Underground intuitively...

2020 was a year of realization for the cloud. With the onset of the pandemic, any...

Being a woman in the workforce isn’t always easy. The challenges women face when it comes to...

CxOs always focus on bringing their business to the next level. This is a relevant business...

Moving to an agency sales model offers automotive manufactures the opportunity to not only...

As insurers look at their overall strategy for a digital transformation, they will need to...

Although in 2021 most of the CMO’s budget will continue to go into MarTech, 50% of CMOs...

As cybersecurity governance in cloud services becomes complex, key to success in a cloud...

Whatever the UI technology in question, there are always going to be benefits and drawbacks....

Capgemini has worked with organizations of all types to begin their transformation journeys...

Working very closely with Alstom, we created a way of speeding up the verification and...

When migrating to the cloud, AWS provides an extensive library of services that encourages...

How the Selective Data Transition pendulum swing solves the conundrum binary choice for SAP...

Consumers like their BigTech experiences and now expect similar ease of use and...

The supply chain business model consists of two separate but interconnected stages:...

While the global health crisis may be speeding up changes to the supply chain, consumers’...

Remediation can put a dent in the R&D budget. Remediation services for medical devices...

Creating API economies at scale is a complex activity that requires careful planning, shifts...

Today, as customers become more comfortable with it, online shopping is another area where...

The health plans will do well to recognize that the scope of FHIR is more consequential than...

Financial planning is essential to business success. It is the foundation upon which goals...

Why POD models are the future

Treat service like a child…and encourage it to talk back, so you get to learn too

Zero-trust security isn’t a one-time measure, it’s a check that must be carried out again and...

In this installment of my Leadership Yin-Yang blog series, I will discuss disparate...

The life sciences sector is experiencing unprecedented regulatory change with the EU MDR. It...

Pierre-Adrien Hanania provides an overview of the recent AI4Good UN Global Summit event,...

Webster’s defines “inclusion” as the act or practice of including and accommodating people...

I want to use my 20 years of experience to help lift women so they can reach their career...

The need of AI adoption in marketing is gaining momentum continuously. Here are just some of...

Voice is quickly becoming customers’ preferred medium in the financial sector – here’s how...

Trust is what binds a brand with its customers. It’s what makes it possible for somebody to...

Innovation cannot be elevated in a vacuum. It requires formulating right design principles to...

It is difficult to know how well your organization will react to a breach without first...

Insurers’ digital acquisition initiatives not only give policy seekers experience-led...

While customers reach out to their primary banks and seek answers to fundamental questions...

Why the right ADM services partner is critical for extracting the immense potential of...

If your organization wants to bring digital transformation to its HR relationship challenges,...

Customers gain from the enhanced skills and heightened motivation of the people who serve...

A well-managed workforce isn’t just happy – it also helps to boost frictionless business...

Dealers continue to be a key success factor in the adoption of the agency sales model. Our...

The important part is to take time to review your cloud spend and evaluate where your money...

Here’s why adding the right engagement manager can help your Agile teams better focus on...

Faced with an explosion of streaming offers and platformization on a global scale, public...

In this blog series, we discuss why the agency sales model offers benefits to all parties...

Successfully scaling innovations remains a challenge, with efforts undermined by a host of...

The possibilities and opportunities of a multi-cloud strategy are endless. Potential benefits...

Companies are still struggling to activate data and artificial intelligence.

Good architecture helps to align the systems we build and operate to the underlying needs of...

The significant advancement of computers and computing techniques over the years has enabled...

Today, customers across the age group spend a lot of time on their mobile devices and take a...

To successfully test new applications end-to-end, across multiple delivery channels and a...

We need to tackle the balance between the art and science of personalization.

In a disrupted, fast-changing world, businesses have to respond effectively to business...

Adequate operational insurance coverage across multiple countries requires a keen...

Capgemini’s new carbon reduction targets have been approved by the Science-Based Targets...

To meet the digital consumer from a marketing and lead generation perspective, the strengths...

Thanks to technological advances, BigTechs have been redefining CX benchmarks for...

When customers feel comfortable being served by an organization’s AI systems, they are more...

Will you move to the cloud and dare to be different!

Intelligent industry (n): pioneering new ways of designing, manufacturing, operating, and...

Why should you choose when you want to move to SAP S/4HANA between system conversion or a new...

From lockdowns and closures to shortages, layoffs, and remote work, 2020 turned market...

Field services are integral to ensure business continuity of the utilities industry

“You can dream, create, design, and build the most wonderful place in the world. But it...

Post-market surveillance is one of the several focus areas of the new EU MDR. Quality and...

Why mainframe technology still has a lot to offer – and how you can use it to inject new life...

Key takeaways from the field that you can apply to drive your DevOps transformation towards...

While it is great to set high expectations from the QA team, it is equally important to...

Depending on the insurer’s brand, relationship with distributors, and the ability to...

The French philosopher Denis Diderot once said, “The first step towards philosophy is...

Digital transformation can help your organization create a more agile way of working,...

How to consistently infuse reliability across the entire software lifecycle with resilient IT...

Part of the escape plan from the looming climate crisis involves counting how many trees...

New materials with precisely engineered properties are urgently needed for applications...

By combining automated processes and human expertise in effective and relevant solutions, it...

As we announce that our next generation of carbon reduction targets have been formally...

Data modeling plays a key role in finding quantitative indicators that allow banks to build...

Sustainability Modeling and three stages of life: childhood, adolescence, and adulthood.

IDC has recognized Capgemini as a Leader in their MarketScape 2020 Vendor Assessment for...

“There are risks and costs to a program of action. But they are far less than the long-range...

AI promises to be a powerful tool in pursuit of the UN’s Sustainable Development Goals, but...

When faced with increasing complexity, simplicity is still your key to agility

There are a few outstanding questions when it comes to cloud that many market leaders still...

The customer journey today starts with a search, seeking information right at the moment of...

Cost optimization, operational excellence, performance efficiency, reliability, and security,...

In this final part of ‘Beyond the health crisis’ blog series, Lanny Cohen summarises all...

To reduce spoilage, it is essential to have products on store shelves as soon as possible and...

Bedazzled as we are by the myriad new advances it enables – from speech recognition to...

Data is being democratized, extending the audience for business analytics by sharing access...

When Alexander Graham Bell invented the telephone to help people communicate with each other,...

2020 represents a unique overlap of life insurance distribution “wants” (e.g., improved...

Monitoring telecom networks is a complex process. Telecom network systems are designed to...

Defining SLIs, SLOs, and SLAs are the cornerstones of Site Reliability Engineering (SRE).

Digital transformation, where businesses are evolving digitally to better improve customer...

Don’t you feel like we’ve been waiting for the autonomous driving car for ages now? It feels...

Bitcoin has now emerged as a contender to gold as it fulfills the same properties of...

It’s no secret that the global rollout of 5G is going to disrupt many industries. What’s less...

A smart city is a resilient city – one that is not only technologically enabled and connected...

The urge to ensure we not only survive but thrive in times of pandemic has created an ever...

We live in an ever-evolving world driven by megatrends. From leaders at Fortune 500 companies...

Without a sustainable energy solution, we are at risk of becoming a civilization of stasis, a...

Many people still experience barriers to online participation and can’t experience the...

AI is like a magic trick. While the word “artificial intelligence” could make us think that...

Years ago, we never would have imagined the possibility of bots taking over the tedious...

When the CRMs are enabled with AI, businesses can hit those major aspects of modern customer...

Cloud services have many advantages, including rapid scalability, easy provisioning, reduced...

How you see automation – and knowing exactly what to automate – can make all the difference...

As organizations have leveraged the cloud to ramp up their IT capacity, cybersecurity for...

As consumer needs and preferences evolve, brands too must constantly evolve to elevate and...

Technology has eased access to information, and a lot of competitive financial services are...

Food safety is inseparable from the openness, transparency, and traceability of its supply...

Blockchain has given us something unique. A way of coordinating and agreeing on something in...

When asked about the application of 5G and the future of connectivity, Steven Mollenkopf, CEO...

Beyond the ethical implications for businesses to become more purpose-driven, consumers are...

The word “crisis” originates from the Greek word “krisis” – which means “decisive moment.” It...

Artificial intelligence has progressed in ways you never could have imagined. Our AI Doctor...

Introducing Agile within your (digital) organization means that new processes, practices and...

Warren Buffett said, “Price is what you pay. Value is what you get.” Could servitization, the...

In this article, we explore the strategic rationale for launching an FWA solution and...

When it comes to data, businesses have trust issues.

Technology without compromise. Short-term returns from modernization are many times greater...

5G and Edge will be a major lever for business transformation in many, if not all,...

Communications services providers (CSPs) will be the backbone of the data-driven revolution...

For years, automotive companies have been working towards realizing a longstanding dream, in...

The demand for new, personalized, trusted medicines and therapies delivered quickly and...

While many benefits are inherent to having a modern PAS in place, many benefits require...

One of the challenges medical devices manufacturers struggles with is planning for regulatory...

BizDevOps  provides an approach to software development that ensures the active involvement...

The cloud has long been known as a key lever in enterprise IT transformation projects,...

SRE brings the software engineering mindset into ongoing daily operations in production and...

Quick tips for aligning fragmented teams and increasing visibility, while targeting focus and...

Hyper-personalization has taken center stage as policyholders expect customized...

Capgemini observes that the immediate market effects from Covid has dramatically increased...

To get better results, you often need to do less but focus more. The 80/20 rule can help you...

Your key to create amazing employee experiences

An organization’s Command Center function represents an invaluable business partner that...

Industry 4.0 is undergoing massive digital transformation to optimize operations and increase...

Many companies have contracting processes and policies in place. However, without a guiding...

The Cloud Center of Excellence is an ideal model to accelerate your cloud adoption program.

There is no single answer or recommendation on the preferred architecture. It depends on the...

Explore the growth in smart devices and consider the arguments for and against the use of...

Organizations need to exercise due diligence and care to ensure their vendors, contractors,...

Among the many things that 2020 has impacted is the eCommerce landscape. COVID, stay at home...

Virtual quizzing. Online meetings. New WhatsApp groups – you name it. Behaviors are changing...

Do you pay for what you use or do you fix your costs? Something to think about before buying...

The rapid emergence of data science has been fueled by both R and Python. However,...

Reality has bluntly demonstrated that retail investors in the Netherlands flock to online...

While wealth generation has played an important role in the evolution of mankind, it has come...

It’s now more common for customers to research and buy on the internet rather than in person...

The rising popularity of voice assistants ‒ together with BigTechs pioneered social media...

At first view, sensor devices all appear to do the same thing: sense the environment and...

Antoine de Saint-Exupéry said, “Perfection is achieved, not when there is nothing more to...

To fully benefit from modernization, an insurer must understand all of the available options...

Building and maintaining loyalty, even in these uncertain times, requires companies to...

The journey to an AI-driven future operating model requires continued executive support, a...

Improved customer experience has clearly drawn upon the Gen X or older segment, which has...

Visual regression testing is highly recommended where the applications are customer-facing...

In this second article to a series of blogs, Lanny Cohen focuses on importance of Position –...

Following the global outbreak of COVID-19, Capgemini Poland took appropriate action to ensure...

According to data from Capgemini’s Open Banking Market Observatory, 345 PSD2-licensed...

With the advent of new disruptive technologies, organizations are finding new ways to reach...

POD models vary from enterprise to enterprise and significantly depend on current operating...

In this third article to a series of blogs, Lanny Cohen shares insights on the concept of...