Beyond the Buzz is where Capgemini offers business audiences a set of relevant, timely articles—generally around a specific topic—written by our top thought leaders from around Capgemini on a monthly basis.
The sheer amount of data that organizations receive daily, from staff, suppliers, and customers from a wide variety of channels can be overwhelming. If left unprocessed it can damage an organization’s financial performance and reputation.
There is now compelling evidence that AI is now generating tangible benefits as it moves out of hype mode. The significant majority—greater than 75%—of organizations that implement AI are seeing improved sales, operations, and customer satisfaction.