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Insurance

Change. That word captures the current state of the insurance industry in all markets, in all sectors. Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be opportunity, for those who seize it.

Capgemini creates business value from change in the insurance industry. This is our specialty; this is what we do. We help our clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations; we help our clients explore and seize change-driven opportunities across the insurance value chain, from distribution to claims management, from customer experiences to sophisticated underwriting.

    Insurance top trends 2024

    Explore strategic insights and tactical use cases to help ensure profitable growth and future readiness across both P&C and life insurance domains.

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    Best Advancing Software Testing Practice Award

    This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

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    World Cloud Report 2023 – Financial Services

    Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future.

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    World Life Insurance Report 2023

    The aging well opportunity: how trust and engagement can unlock growth for insurers

    Download the report

    Awarded Migration Acceleration Specialization by Guidewire

    First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

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      Segments we serve

      Property & Casualty Insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data & AI, intelligent automation, and partner ecosystems.

      Life, Annuities, and Benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health Insurance

      Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

      We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

      Featured services

      Sustainability for financial services

      Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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        Cloud for financial services

        Unlock the full potential of your cloud investments

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          Data-powered financial services

          Few organizations take full advantage of their data. At Capgemini, our goal is to help our clients become data masters.

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            Research and insights

            Point of view

            A customer-centric business model unlocks value for insurers
            Point of view

            Mission possible: propelling rapid transformation at scale
            Financial Services reports

            A call to innovate life insurance for the silver economy
            Report

            Financial health grows with customer trust and advocacy
            Financial Services reports

            Weathering the climate change storm: How insurers are moving towards risk resiliency
            Point of view

            Guidewire cloud migration: Transitioning your core platform efficiently
            See all our insights on Insurance

            Client Stories

              Capgemini supports Zurich Germany in accelerating a strategic IT transformation

              By partnering with Capgemini, the insurance company implements the Guidewire platform for Property & Casualty Claims Management insurance and accelerates its digital transformation with the introduction of agile collaboration models

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              A.S.R. Insurance drives data efficiency with SAP S/4HANA

              Migration to the SAP S/4HANA platform to achieve efficient practices while expanding capacity for data-based decision-making.

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                Expert perspectives

                Healthcare

                How Wellness-As-A-Service Works Can Drive Growth for Life and Health Insurers

                Samantha Chow
                Aug 26, 2022
                Business operations

                Humanizing healthcare – superior customer experience in insurance

                Capgemini
                Sep 29, 2021

                “Inventive Insurer” mindset: The need of the hour for property insurers

                Seth Rachlin
                Jun 17, 2021
                Read more

                Meet our experts

                Adam Denninger

                Global Industry Leader, Insurance

                Shane Cassidy

                Executive Vice President, Financial Services; Insurance Business Unit Leader
                Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

                Satish Weber

                Executive Vice President, Financial Services; Insurance Sales and Go To Market Leader

                Kiran Boosam

                Vice President, Financial Services; Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services

                Samantha Chow

                Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
                Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.

                Andrew Hood

                Executive Vice President, Global Insurance Practice Head, Capgemini Financial Services

                  Partners

                  Adobe

                  AWS

                  Duck Creek

                  Google Cloud

                  Guidewire

                  Majesco

                  Microsoft

                  Pega

                  Salesforce

                  Join the conversation on LinkedIn

                  Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

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