{"id":554402,"date":"2026-07-21T06:25:09","date_gmt":"2026-07-21T06:25:09","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?p=554402&#038;preview=true&#038;preview_id=554402"},"modified":"2026-08-17T13:35:05","modified_gmt":"2026-08-17T13:35:05","slug":"how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/","title":{"rendered":"How organizations can benefit from a center of excellence and innovation (COEI)"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1><a>How organizations can benefit from a center of excellence and innovation (COEI)<\/a><\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/12\/Szymon-Rutkowski-Enterprise-Service-Management-CIS____.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Szymon Rutkowski<\/h5><h5 class=\"blog-date\">Jul 20, 2026<\/h5><\/div><\/div><div class=\"brand-image\"><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"grid-container\"><div class=\"col-12 col-md-2\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?p=1235116\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?p=1235116\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div><div class=\"article-text article-quote-text\">\n<p class=\"wp-block-paragraph\">Organizations may have the technical tools to drive innovation and growth, but lack the direction required to make the most of them. There needs to be a team consciously driving innovation and orchestration across the business, turning ideas into tangible outcomes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an organization establishes good governance and complements this with a Center of Excellence and Innovation (COEI) \u2013 they are equipped to quickly realize pain points and develop these into a compelling business case. Embedded capability partners that include business and IT&nbsp;stakeholders are able to identify, shape, and execute value-generating innovation initiatives. Simply put, an effective COEI is a catalyst for new opportunities and positive impact.<\/p>\n\n\n\n<h3 id=\"h-how-center-of-excellence-and-innovation-works\" class=\"wp-block-heading\"><strong>How <\/strong><strong>Center of Excellence and Innovation works<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Center of Excellence and Innovation gives enterprises the relevant resources at the right time for changing demands and shifting workflows. COEI manages complex networks to streamline workflows, foster collaboration, and enable the creation of new value and solutions. It uses AI and automation to optimize resources, improve efficiency, and create a foundation for data-driven insights. This allows organizations to innovate faster and more effectively.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">COEI\u2019s orchestration example could include connecting critical AI and cloud services to provide a common layer for data to be used for business intelligence; or analyzing historical performance data to predict workflow completion times, identify bottlenecks, and forecast resource needs.<\/p>\n\n\n\n<h3 id=\"h-innovation-in-practice\" class=\"wp-block-heading\"><strong>Innovation in practice<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Take the case of Capgemini, who have adapted and adopted ServiceNow\u2019s COEI, and created an enterprise-grade COEI approach for clients. This has been developed to catalyze the strategic use and impact of the ServiceNow platform for digital transformation and <a href=\"https:\/\/www.capgemini.com\/services\/enterprise-management\/enterprise-service-management\/\">Enterprise Service Management<\/a> (ESM).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Capgemini\u2019s Center of Excellence and Innovation for ServiceNow has consolidated its experience in innovation, platform governance, strategic delivery, and business engagement into a single coherent operating construct, optimized for large-scale, complex organizations. This was recently applied in the case of a service management environment. An assessment revealed that there was a requirement to modernize data. In response to the assessment, the COEI created a set of AI agents that boosted the productivity of IT service teams. Through Center of Excellence and Innovation, the organization\u2019s pain point was identified and a solution was created and delivered. This included automation and AI apps for customers, which unlocked new ways of working.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A <a href=\"https:\/\/www.capgemini.com\/insights\/expert-perspectives\/the-platform-profit-and-loss-how-coei-governance-shrinks-cost-to-serve-and-grows-roi\/\">center of innovation<\/a> brings together the skills, technology and momentum required to drive sustainable change in organizations. It shifts the growth conversation to the core, prioritizing excellence and optimization. Dedicated resources and supporting technology allow challenges to get addressed, fast. In an economic climate characterized by rapid change, this speed will become an asset.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Call to action<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Starting small, Capgemini takes an iterative approach to your big problem, and will help you take the relevant first steps with you on the journey.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\" section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">About the author<\/h2><\/div><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/12\/Szymon-Rutkowski-Enterprise-Service-Management-CIS____.jpg\" alt=\"Szymon Rutkowski\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/szymon-rutkowski-itil\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Szymon Rutkowski<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Enterprise Service Management Portfolio<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/szymon-rutkowski-itil\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Szymon Rutkowski is an offer owner within ESM portfolio, helping enterprises modernize service operations across complex, multi supplier environments. He leads market strategy, product roadmap, and value realization for platform enabled enterprise service management solutions, aligning governance, delivery, and customer outcomes. Szymon partners with cross functional teams to streamline processes, enhance user experience, and accelerate digital transformation, bringing a pragmatic, data driven approach that turns strategy into measurable impact for clients across industries and geographies.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Organizations may have the technical tools to drive innovation and growth, but lack the direction required to make the most of them. There needs to be a team consciously driving innovation and orchestration across the business, turning ideas into tangible outcomes.<\/p>\n","protected":false},"author":12549,"featured_media":554403,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"brand":[],"service":[178],"industry":[],"partners":[],"blog-topic":[22],"content-group":[],"class_list":["post-554402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","service-cloud","blog-topic-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How organizations can benefit from a center of excellence and innovation (COEI) - Capgemini Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How organizations can benefit from a center of excellence and innovation (COEI)\" \/>\n<meta property=\"og:description\" content=\"Organizations may have the technical tools to drive innovation and growth, but lack the direction required to make the most of them. There needs to be a team consciously driving innovation and orchestration across the business, turning ideas into tangible outcomes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Australia\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-21T06:25:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-17T13:35:05+00:00\" \/>\n<meta name=\"author\" content=\"Szymon Rutkowski\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"tanujadey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/\"},\"author\":{\"name\":\"tanujadey\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/14c4f55893c68c201e6b3f82558198b7\"},\"headline\":\"How organizations can benefit from a center of excellence and innovation (COEI)\",\"datePublished\":\"2026-07-21T06:25:09+00:00\",\"dateModified\":\"2026-08-17T13:35:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/\"},\"wordCount\":494,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/08\\\/ESM-blog-web-banner-2026.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/\",\"name\":\"How organizations can benefit from a center of excellence and innovation (COEI) - Capgemini Australia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/08\\\/ESM-blog-web-banner-2026.jpg\",\"datePublished\":\"2026-07-21T06:25:09+00:00\",\"dateModified\":\"2026-08-17T13:35:05+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/14c4f55893c68c201e6b3f82558198b7\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/08\\\/ESM-blog-web-banner-2026.jpg\",\"contentUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/08\\\/ESM-blog-web-banner-2026.jpg\",\"width\":2881,\"height\":1801},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How organizations can benefit from a center of excellence and innovation (COEI)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#website\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/\",\"name\":\"Capgemini Australia\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/14c4f55893c68c201e6b3f82558198b7\",\"name\":\"tanujadey\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g\",\"caption\":\"tanujadey\"},\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/author\\\/tanujadey\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How organizations can benefit from a center of excellence and innovation (COEI) - Capgemini Australia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/","og_locale":"en_US","og_type":"article","og_title":"How organizations can benefit from a center of excellence and innovation (COEI)","og_description":"Organizations may have the technical tools to drive innovation and growth, but lack the direction required to make the most of them. There needs to be a team consciously driving innovation and orchestration across the business, turning ideas into tangible outcomes.","og_url":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/","og_site_name":"Capgemini Australia","article_published_time":"2026-07-21T06:25:09+00:00","article_modified_time":"2026-08-17T13:35:05+00:00","author":"Szymon Rutkowski","twitter_card":"summary_large_image","twitter_image":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","twitter_misc":{"Written by":"tanujadey","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#article","isPartOf":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/"},"author":{"name":"tanujadey","@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/14c4f55893c68c201e6b3f82558198b7"},"headline":"How organizations can benefit from a center of excellence and innovation (COEI)","datePublished":"2026-07-21T06:25:09+00:00","dateModified":"2026-08-17T13:35:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/"},"wordCount":494,"commentCount":0,"image":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/","url":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/","name":"How organizations can benefit from a center of excellence and innovation (COEI) - Capgemini Australia","isPartOf":{"@id":"https:\/\/www.capgemini.com\/au-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","datePublished":"2026-07-21T06:25:09+00:00","dateModified":"2026-08-17T13:35:05+00:00","author":{"@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/14c4f55893c68c201e6b3f82558198b7"},"breadcrumb":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#primaryimage","url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","contentUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","width":2881,"height":1801},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/how-organizations-can-benefit-from-a-center-of-excellence-and-innovation-coei\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/au-en\/"},{"@type":"ListItem","position":2,"name":"How organizations can benefit from a center of excellence and innovation (COEI)"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/au-en\/#website","url":"https:\/\/www.capgemini.com\/au-en\/","name":"Capgemini Australia","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/au-en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/14c4f55893c68c201e6b3f82558198b7","name":"tanujadey","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f91cf160d432d840609d55e2a0c89bf21b27f903165680f4de26335e971141d1?s=96&d=mm&r=g","caption":"tanujadey"},"url":"https:\/\/www.capgemini.com\/au-en\/author\/tanujadey\/"}]}},"blog_topic_info":[{"id":22,"name":"Cloud"}],"taxonomy_info":{"category":[{"id":1,"name":"Uncategorized","slug":"uncategorized"}],"service":[{"id":178,"name":"Cloud","slug":"cloud"}],"blog-topic":[{"id":22,"name":"Cloud","slug":"cloud"}],"following_users":[{"id":376,"name":"shilpasingh","slug":"shilpasingh"},{"id":622,"name":"tanujadey","slug":"tanujadey"}]},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Australia","distributor_original_site_url":"https:\/\/www.capgemini.com\/au-en","push-errors":false,"jetpack_featured_media_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","featured_image_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg","author_title":null,"author_thumbnail_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2026\/08\/ESM-blog-web-banner-2026.jpg?w=960","author_thumbnail_alt":"","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/554402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/users\/12549"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/comments?post=554402"}],"version-history":[{"count":2,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/554402\/revisions"}],"predecessor-version":[{"id":554433,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/554402\/revisions\/554433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media\/554403"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media?parent=554402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/categories?post=554402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/tags?post=554402"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/brand?post=554402"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/service?post=554402"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/industry?post=554402"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/partners?post=554402"},{"taxonomy":"blog-topic","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/blog-topic?post=554402"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/content-group?post=554402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}