{"id":519604,"date":"2024-02-09T14:48:00","date_gmt":"2024-02-09T14:48:00","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?p=519604&#038;preview=true&#038;preview_id=519604"},"modified":"2025-04-03T03:44:59","modified_gmt":"2025-04-03T03:44:59","slug":"2024-key-trends-in-tax-administrations","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/2024-key-trends-in-tax-administrations\/","title":{"rendered":"2024 key trends in tax administrations"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>2024 key trends in tax administrations<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/cg-logo.png?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Capgemini<\/h5><h5 class=\"blog-date\">Feb 9, 2024<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/2024-key-trends-in-tax-administrations\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/2024-key-trends-in-tax-administrations\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Citizens\u2019 expectations are changing, and tax authorities around the world are matching that change. Now, at the start of 2024, we\u2019re seeing an acceleration of digital, data-driven tax technologies that benefit authorities and taxpayers alike.<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Here, at the start of a new year, we\u2019re taking a step back to look at the big picture. In the space of a few years, tax authorities have transitioned from relying heavily on paper, to a primarily digital system. The speed and efficiency unleashed by this change have been incredible, and have opened the door to a world of possibilities. So what lies ahead? Which technologies will tax offices take advantage of in the coming year, and which will have to wait? Here\u2019s what tax authorities and taxpayers can expect.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tax-process-modernization-for-a-user-friendly-future\"><strong>Tax process modernization for a user-friendly future<\/strong><\/h2>\n\n\n\n<p>In a world of smartphones, same-day delivery and personalized e-commerce, citizens\u2019 expectations are changing. Tax authorities around the globe are thus constantly looking for ways to keep pace with the demand of the new digital age.<\/p>\n\n\n\n<p>One pioneer in tax process modernization has been the Swedish tax authority, <a href=\"https:\/\/www.capgemini.com\/es-es\/noticias\/casos-de-exito\/swedish-tax-agency-simplifies-income-tax-management-through-process-automation-and-digitization\/\" target=\"_blank\" rel=\"noreferrer noopener\">Skatteverket<\/a>. In addition to Skatti, a digital chatbot using AI, Skatteverket has also implemented several other innovative tax process modernization initiatives. For example, it has developed a <a href=\"https:\/\/www.imf.org\/en\/Capacity-Development\/Training\/ICDTC\/Schedule\/SA\/2022\/TADATSA22-37\" target=\"_blank\" rel=\"noreferrer noopener\">360\u00b0 system<\/a> that automatically matches taxpayer data from different sources, such as employers, banks, and investment firms. This system reduces the tax declaration burden on taxpayers, ensures higher tax compliance and makes taxation just easier for taxpayers by eliminating the need to manually enter the same information on multiple tax forms.<\/p>\n\n\n\n<p>In some European countries different institutions are <a href=\"https:\/\/idst.tax\/idst-publikation-blockchain-im-steuerrecht\/\" target=\"_blank\" rel=\"noreferrer noopener\">exploring the use of blockchain<\/a> and Distributed Ledger Technology (DLT) for tax-related purposes. Businesses might adopt these technologies as a secure and transparent way to record and verify transactions, which can be particularly useful in areas like transfer pricing and supply chain management. Tax offices could then use this information to assess taxes, which saves time on both sides. Blockchain can also be used to store sensitive information and define who has access and in what circumstances. For example, a citizen\u2019s income might be completely transparent to a tax authority, while a taxpayer\u2019s bank might see a simplified version which helps determine credit worthiness.<\/p>\n\n\n\n<p>Last, but definitely not least: GenAI has taken the world by storm, and it may soon play a role in tax offices as well. GenAI can be used to draw inferences, autofill forms based on past declarations and employer forms, and answer questions better than a simple algorithm-based chatbot.<\/p>\n\n\n\n<p>Each of these changes has the potential to substantially modernize the experience of paying taxes. However, they all depend on a well-funded workforce \u2013 the next trend we\u2019ll explore.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-workforce-availability-and-tight-budgets\">Workforce availability and tight budgets<\/h2>\n\n\n\n<p>Tax authorities are stretched. This is in part due to demographic shifts, coupled with a limited pool of available talent, made worse by competition from other sectors. In 2024, we can expect this problem to reach a tipping point. We\u2019re going to see staffing shortages, increased workload for existing employees, and potentially even a risk to tax agencies\u2019 ability to deliver services efficiently. These challenges are coming at the worst possible time, coinciding with a budget crunch.<\/p>\n\n\n\n<p>As a result of limited funds and due to efficiency reasons, many tax agencies are strategically adopting package-based solutions, so called components-off-the-shelf (COTS). Their progression to the cloud unfolds with a deliberate approach to Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).<\/p>\n\n\n\n<p>Other agencies have begun to re-prioritize some activities, which may reduce the scope or quality of services. Budget constraints may also impact the agency&#8217;s ability to implement new initiatives, invest in modernizing their systems, and enhance taxpayer support. How do you do more with less? This is where transformative solutions come in with new efficiencies. We expect a greater convergence of business and IT, bringing IT \u201cup to the business,\u201d in other words, ensuring that IT strategy actively contributes to the success and growth of the overall administration. At the same time, many efficiencies can be found in day-to-day operations through modern workplace tools, such as AI-copilots and videoconferencing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-legacy-systems-modernization-and-taxpayer-experience\">Legacy systems modernization and taxpayer experience<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.capgemini.com\/news\/client-stories\/digitalization-improves-taxation-treatment-processes-for-customs-authorities-and-thousands-of-business-users-across-germany\/\" target=\"_blank\" rel=\"noreferrer noopener\">Legacy system modernization<\/a> is still an important part of modernizing the overall tax experience for taxpayers and the tax administration. By updating outdated systems, tax authorities can reduce the time, effort and costs for processing within the tax administration and provide taxpayers with a more streamlined, secure, and efficient filing experience. These improvements lead to a better overall experience, as well as improved compliance with tax regulations.<\/p>\n\n\n\n<p>At the same time, the modernization of legacy systems presents some challenges. It can be cumbersome and costly, and requires a significant amount of time and effort to ensure that the new systems are properly integrated and secure. Additionally, some taxpayers may have difficulty adapting to the new systems, and may require additional support and training to understand how to use them.<\/p>\n\n\n\n<p>Nonetheless, the benefits of modernization are overwhelming. In the last few years we\u2019ve worked with the tax authorities of Norway and the UK to run <a href=\"https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/hmrc-migrates-its-mission-critical-sap-platform-to-microsoft-azure\/\" target=\"_blank\" rel=\"noreferrer noopener\">full-stack modernizations to the cloud<\/a>, and the savings are already accruing. One such benefit is the role of modern systems in risk management, as the know-how of legacy technology dilutes over the time. The strategies used to evade taxes are more complex than ever, and the right technology will be crucial.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-combatting-fraud-and-tax-gaps\"><strong>Combatting fraud and tax gaps<\/strong><\/h2>\n\n\n\n<p>In a challenging economic context, it becomes more critical than ever for tax authorities to increase yield by clamping down on the deliberate underpayment of taxes. <a href=\"https:\/\/fortune.com\/europe\/2023\/02\/27\/tax-havens-multinational-corporations-1-trillion-2019-zucman-weir-research-database\/\" target=\"_blank\" rel=\"noreferrer noopener\">International tax havens<\/a> are an ever-present challenge and a source of deep public discontent. Losses in the form of <a href=\"https:\/\/taxation-customs.ec.europa.eu\/taxation-1\/value-added-tax-vat\/vat-gap_en\" target=\"_blank\" rel=\"noreferrer noopener\">Non-VAT Compliance<\/a> will soon exceed 100 billion EUR per year, caused in part by legal exploitation of loopholes in the tax systems, and partly by evasion or organized large-scale tax fraud. Tackling tax evasion and the most aggressive forms of tax avoidance are a priority for tax authorities and core to their remit. Reeling in these losses will require data tools and strategies that are at least as sophisticated as those currently employed by tax evaders. As an additional benefit, stronger data tools will also help efficiently identify and correct innocent mistakes of ordinary taxpayers.&nbsp;<\/p>\n\n\n\n<p>Combatting tax gaps puts tax authorities in a difficult spot, as the solutions often lie outside the remit of tax authorities. This makes close coordination with other parts of government essential. When this coordination is lacking, tax authorities are often left with mandates that \u2013 without the necessary tools \u2013 which may be difficult or impossible to fully carry out. It\u2019s thus crucial for policy makers to have some understanding of the types of the challenges tax authorities face, and the solutions they have access to. Alignment on this scale is not easy, but the potential savings make it a priority.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-taxation-through-e-invoicing\">Taxation through e-invoicing<\/h2>\n\n\n\n<p>One more way for tax authorities to improve taxpayers\u2019 experience is through e-invoicing. In the LATAM and Middle East, e-invoicing has been practiced quite some time. Now, e-invoicing is finally top-of-mind for the European tax authorities. The following predictions come easily, as we\u2019ve already seen the benefits of e-invoicing play out:<\/p>\n\n\n\n<p>Throughout 2024, e-invoicing will have a profoundly positive impact on tax authorities. It will reduce the amount of time and money spent on manual processing. It will provide a more efficient and accurate way to collect taxes from businesses, leading to increased revenue for governments. In addition, the EU currently has an EU VAT gap of approximately <a href=\"https:\/\/taxation-customs.ec.europa.eu\/taxation-1\/value-added-tax-vat\/vat-gap_en\" target=\"_blank\" rel=\"noreferrer noopener\">61 billion euros<\/a>. E-invoicing will help authorities better monitor business transactions and identify any potential irregularities, reducing fraud and increasing compliance with tax laws.<\/p>\n\n\n\n<p>Finally, e-invoicing will make it easier for businesses to stay compliant with tax laws. By automating the process of tracking and reporting taxes, businesses will be able to save time and money by avoiding costly fines from non-compliance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-cause-and-effect\"><strong>Cause and effect<\/strong><\/h2>\n\n\n\n<p>The trends we\u2019ve discussed above are closely related. In order for tax authorities to provide citizens with simpler, more modern experience, they need resources. But when workforce and budgets are stretched, where do those resources come from? First, tax authorities can create new efficiencies by upgrading legacy systems. Second, by finding ways to reduce tax fraud, they can dramatically increase the revenue coming in. The greatest gains will thus come from holistic transformation, all based around a clear, future-focused strategy.<\/p>\n\n\n\n<p>2024 will be a challenging year. But with the right tools and strategies, tax authorities have the opportunity to make significant strides forward.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-further-reading\">Further reading<\/h2>\n\n\n\n<p>For information about Capgemini\u2019s tax and customs services, visit&nbsp;<a href=\"https:\/\/www.capgemini.com\/industries\/public-sector\/tax-and-customs\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Authors<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2021\/05\/Krug-Karl-Heinz.jpg\" alt=\"Karl Heinz Krug\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/karl-heinz-krug-cfa-7334053\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Karl Heinz Krug<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Vice President, Industry Lead Public Finance Europe<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/karl-heinz-krug-cfa-7334053\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">\u201cI am passionate about tax and public finance and how technology and digitalization can improve governments&#8217; ability to improve taxpayers&#8217; experience, revenue collection and government spending. The core areas of ministries of finance, such as tax, customs, budget and financial markets, are the focus of my interest. I help my clients address their biggest challenges by providing best-in-class technology solutions.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/ThomasHietsch.jpg\" alt=\"Thomas Hietsch\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/hans-thomas-hietsch\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Thomas Hietsch<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Client Director Tax Authorities Germany<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/www.linkedin.com\/in\/hans-thomas-hietsch\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">&#8220;Tax is the financial basis for a functioning society. My passion is the digitalization of tax. What we do today will be the cornerstone for the prosperity of future generations and a healthy state. This drives me to do the best we can and to take responsibility for a positive future.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/uli_weber.jpg\" alt=\"Uli Weber\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/de.linkedin.com\/in\/uli-weber-71a1b61a5\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Uli Weber<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Tax Lead, Public Finance, Capgemini<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"https:\/\/de.linkedin.com\/in\/uli-weber-71a1b61a5\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">\u201cMy team and I drive digitalization at the interface between tax law and IT. This includes thought leadership, the conception and implementation of proof of concepts and prototypes, and regular exchange and cooperation with industry experts. We strive to achieve long-term, high-quality results that advance the digitalization of tax law.\u201d<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":264,"featured_media":519605,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"5d98c613-a224-4bca-94b0-d241a7c5d590\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[],"brand":[],"service":[],"industry":[38],"partners":[],"blog-topic":[335],"content-group":[],"class_list":["post-519604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","industry-public-sector","blog-topic-trends"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2024 key trends in tax administrations - Capgemini Australia<\/title>\n<meta name=\"description\" content=\"Explore 2024 key trends in tax administrations. 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