{"id":518357,"date":"2024-04-04T19:38:08","date_gmt":"2024-04-04T19:38:08","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?p=518357&#038;preview=true&#038;preview_id=518357"},"modified":"2025-04-03T03:33:00","modified_gmt":"2025-04-03T03:33:00","slug":"order-out-of-chaos-2","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","title":{"rendered":"Order out of chaos"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs header header-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Order out of chaos<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2021\/05\/Gary-James-2.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Gary James<\/h5><h5 class=\"blog-date\">August 16, 2019<\/h5><\/div><\/div><div class=\"brand-image\"> <\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h3 class=\"wp-block-heading\" id=\"h-this-blog-is-a-revisit-of-one-that-i-did-in-2019-called-order-out-of-chaos-looking-at-how-as-complexity-increases-in-it-simplicity-needs-to-be-maintained-and-clarity-of-experience-and-outcomes-needs-to-be-emphasised\">This blog is a revisit of one that I did in 2019 called \u201cOrder out of chaos\u201d looking at how as complexity increases in IT simplicity needs to be maintained and clarity of experience and outcomes needs to be emphasised. <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Many things have changed and many have stayed the same so now is time to revisit\u2026..<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I have a mobile device that helps run my life \u2013 in fact \u2013 I had only two in 2019 but now I have at least three and often more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two phones, a watch (two types depending on use case) and a number of tags for various items, but I don\u2019t need to understand the complexity of the chip or the coding and release cycle of the apps to effectively organize my work or my life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019m not really interested in what the data recovery plan for my exercise history for the last 15 years is \u2013 I just assume that it\u2019s going to be there. If there is a bug or improvement for one of the apps on my device, or the device itself, then I typically find out because I get an update that tells me it is fixed and available \u2013 usually before I experience any disruption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bottom line is that my devices give me insights and let me know:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How I can maximize my battery life<\/li>\n\n\n\n<li>Whether I\u2019ve received an e-mail, a tweet mention, or a birthday wish on social media<\/li>\n\n\n\n<li>The best way to get from point A to point B<\/li>\n\n\n\n<li>How to reduce my weight or increase my fitness<\/li>\n\n\n\n<li>Where my suitcase is, or isn\u2019t, when I want to know.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Even with all this complexity, these functions and features are well aligned to my requirements \u2013 delivering the outcomes I want (I could be a little fitter or less stressed about my luggage) and leaving me to focus on what\u2019s important to me at a particular time and a particular place.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-this-isn-t-your-father-s-enterprise-it\">This isn\u2019t your father\u2019s enterprise IT<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If we look back in history, there are many examples of where focusing on the changing demands of the customer have led to prioritizing and increasing simplicity over complexity. Leaving the mobile device to one side, the automobile is the same. In my father\u2019s time, as a mechanic he was able to undertake many repairs to his car because it was simpler \u2013 and he could understand the different components. Now with my car, I see it as a tool of convenience \u2013 and I wouldn\u2019t understand how my mobile device bonds to my car to play music \u2013 let alone how my anti-lock brakes or rain-sensitive wipers work. Since 2019, the automotive market has moved forward hugely, even many of the \u201cservice agents\u201d from then may not understand the workings of the latest EV car features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enterprise IT is following the same path as all these other areas with multiple layers of increasing complexity. And just like mobile devices and cars, the increasing amount of opportunity offered through technologies such as AI, VR, IoT, blockchain(what happened to that?), etc. and now, of course,&nbsp; GenAI &amp; cloud are going to continue this trend. So why is it that we\u2019re not seeing a realignment of what the customer \u2013 i.e. the business and the end user \u2013 wants happening fast enough?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A lot of research has shown that digital transformation has not delivered. For example, in some cases only 14% of companies are seeing enhanced operational efficiency and a mere 16% are happy with revenue growth, while just 21% say that digital transformation has actually improved revenue growth. When I speak to customers, I still find that the reason for this is that a clear alignment of the value of IT to business is lacking \u2013 the challenges of 2019 are still around in 2024.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-closing-the-gap-getting-real-business-and-customer-value-from-it\">Closing the gap \u2013 Getting real business and customer value from IT<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s clear that there\u2019s the risk of the continued perception that IT does not add value and without care the use of something like GenAI could either be another missed opportunity or a significant business risk from various perspectives.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, we must look into how we should address this gap.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A new approach is required, where value to the customer should be the key driver. The first step is to understand the value of existing IT, what there is, where it is, how it delivers business outcomes, and what the negative impacts of it not being there are. But we can\u2019t just naval gaze, we also need to be thinking about how we drive forward value, so each change must consider the benefit from business and end user perspectives \u2013 and we must apply rigor to this through the change process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, the value of IT is not intrinsic \u2013 the value is what we get out \u2013 and that needs to be simple, irrespective of the underlying detail. Unless we start to take this approach from now on, we will not be able to focus on what is important in running our businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, many things have changed in the area of Enterprise IT since 2019 but there is still work to do. If I was looking to provide feedback on our 5 years performance. Collectively I would say \u201cCould do better!\u201d.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<section class=\"wp-block-cg-blocks-profile-card undefined profile-card section profile-card-slider\"><div class=\"container profileCardContainer\"><div class=\"profile-box\"><div class=\"row\"><div class=\"col-md-6 col-lg-3\"><div class=\"box\"><div class=\"box-author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/Gary-James-high-res-1-1.jpg?w=500&amp;quality=70\" srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/Gary-James-high-res-1-1.jpg?w=500&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/05\/Gary-James-high-res-1-1.jpg?w=1000&amp;quality=70 2x\" class=\"box-img\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"lazy\"\/><\/div><\/div><\/div><div class=\"col-md-6 col-lg-9 right-side-box\"><div class=\"row right-box\"><div class=\"col-lg-4 profile\"><h4>Gary James<\/h4><h5 class=\"box-position\">Expert in Application Management Services, Automation<\/h5><ul class=\"social-nav\" id=\"social-nav-icons\"><li><a aria-label=\"LinkedIn\" href=\"http:\/\/uk.linkedin.com\/pub\/gary-james\/1\/39b\/914\/\" target=\"_blank\" rel=\"noopener noreferrer\"><i class=\"icon-li\" aria-hidden=\"true\"><\/i><\/a><\/li><\/ul><\/div><div class=\"col-lg-8 desc\"><p class=\"authorDesr\">I lead the development and market engagement for Capgemini UK\u2019s Applications Management business unit. Building on over 25 years of experience in Business Applications I work with clients to ensure that their application strategies and services are aligned to their requirements in a dynamic, ever changing market.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":518358,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"34561e93-cdfd-4ba7-a953-b47f5ce589ce\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"brand":[],"service":[],"industry":[],"partners":[],"blog-topic":[191],"content-group":[],"class_list":["post-518357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","blog-topic-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Order out of chaos - Capgemini Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order out of chaos\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Australia\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-04T19:38:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-03T03:33:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1355\" \/>\n\t<meta property=\"og:image:height\" content=\"452\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Gary James\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sai Kiran\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/\"},\"author\":{\"name\":\"Sai Kiran\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/e18c469582cc4e2dd2649041406912d2\"},\"headline\":\"Order out of chaos\",\"datePublished\":\"2024-04-04T19:38:08+00:00\",\"dateModified\":\"2025-04-03T03:33:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/\"},\"wordCount\":936,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2024\\\/04\\\/android-2.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/\",\"name\":\"Order out of chaos - Capgemini Australia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2024\\\/04\\\/android-2.jpg\",\"datePublished\":\"2024-04-04T19:38:08+00:00\",\"dateModified\":\"2025-04-03T03:33:00+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/e18c469582cc4e2dd2649041406912d2\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2024\\\/04\\\/android-2.jpg\",\"contentUrl\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2024\\\/04\\\/android-2.jpg\",\"width\":1355,\"height\":452},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/insights\\\/expert-perspectives\\\/order-out-of-chaos-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Order out of chaos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#website\",\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/\",\"name\":\"Capgemini Australia\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/#\\\/schema\\\/person\\\/e18c469582cc4e2dd2649041406912d2\",\"name\":\"Sai Kiran\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g\",\"caption\":\"Sai Kiran\"},\"url\":\"https:\\\/\\\/www.capgemini.com\\\/au-en\\\/author\\\/saikiranb\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Order out of chaos - Capgemini Australia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","og_locale":"en_US","og_type":"article","og_title":"Order out of chaos","og_url":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","og_site_name":"Capgemini Australia","article_published_time":"2024-04-04T19:38:08+00:00","article_modified_time":"2025-04-03T03:33:00+00:00","og_image":[{"width":1355,"height":452,"url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","type":"image\/jpeg"}],"author":"Gary James","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sai Kiran","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#article","isPartOf":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/"},"author":{"name":"Sai Kiran","@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/e18c469582cc4e2dd2649041406912d2"},"headline":"Order out of chaos","datePublished":"2024-04-04T19:38:08+00:00","dateModified":"2025-04-03T03:33:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/"},"wordCount":936,"commentCount":0,"image":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","url":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","name":"Order out of chaos - Capgemini Australia","isPartOf":{"@id":"https:\/\/www.capgemini.com\/au-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","datePublished":"2024-04-04T19:38:08+00:00","dateModified":"2025-04-03T03:33:00+00:00","author":{"@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/e18c469582cc4e2dd2649041406912d2"},"breadcrumb":{"@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#primaryimage","url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","contentUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","width":1355,"height":452},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/au-en\/"},{"@type":"ListItem","position":2,"name":"Order out of chaos"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/au-en\/#website","url":"https:\/\/www.capgemini.com\/au-en\/","name":"Capgemini Australia","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/au-en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.capgemini.com\/au-en\/#\/schema\/person\/e18c469582cc4e2dd2649041406912d2","name":"Sai Kiran","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/69af7cac9382dfaba3d29d59519ab6ed7d89c43435e1f21d522b830e56b0fd26?s=96&d=mm&r=g","caption":"Sai Kiran"},"url":"https:\/\/www.capgemini.com\/au-en\/author\/saikiranb\/"}]}},"blog_topic_info":[{"id":191,"name":"Technology"}],"taxonomy_info":{"category":[{"id":1,"name":"Uncategorized","slug":"uncategorized"}],"blog-topic":[{"id":191,"name":"Technology","slug":"technology"}],"following_users":[{"id":147,"name":"automator","slug":"automator"},{"id":137,"name":"saikiranb","slug":"saikiranb"},{"id":376,"name":"shilpasingh","slug":"shilpasingh"}]},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Order out of chaos","url":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Australia","logo":""},"keywords":[],"dateCreated":"2024-04-04T19:38:08Z","datePublished":"2024-04-04T19:38:08Z","dateModified":"2025-04-03T03:33:00Z"},"rendered":"<meta name=\"parsely-title\" content=\"Order out of chaos\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/au-en\/insights\/expert-perspectives\/order-out-of-chaos-2\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2024-04-04T19:38:08Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Australia","distributor_original_site_url":"https:\/\/www.capgemini.com\/au-en","push-errors":false,"jetpack_featured_media_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","featured_image_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/android-2.jpg","author_title":"Gary James","author_thumbnail_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2021\/05\/Gary-James-2.jpg?w=360","author_thumbnail_alt":"","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/518357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/comments?post=518357"}],"version-history":[{"count":4,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/518357\/revisions"}],"predecessor-version":[{"id":539592,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/posts\/518357\/revisions\/539592"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media\/518358"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media?parent=518357"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/categories?post=518357"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/tags?post=518357"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/brand?post=518357"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/service?post=518357"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/industry?post=518357"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/partners?post=518357"},{"taxonomy":"blog-topic","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/blog-topic?post=518357"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/content-group?post=518357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}