{"id":548486,"date":"2025-11-21T04:01:09","date_gmt":"2025-11-21T04:01:09","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?page_id=548486&#038;preview_id=548486"},"modified":"2025-12-04T04:04:09","modified_gmt":"2025-12-04T04:04:09","slug":"ai-powered-adm-services","status":"publish","type":"page","link":"https:\/\/www.capgemini.com\/au-en\/solutions\/ai-powered-adm-services\/","title":{"rendered":"AI-powered ADM services"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/10\/Offer-refresh-dotcom-banner-2880x1800-1.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:63% 15%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Solution<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">AI-powered ADM services<\/h1><\/div><h2 class=\"reasearchInsightTitle\">Empowering the performance and continuous evolution of business processes<\/h2><div class=\"inner-row-insight download-btn\"><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-group section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/?page_id=1167762\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https:\/\/www.capgemini.com\/?page_id=1167762\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<h3 class=\"wp-block-heading\" id=\"h-as-the-lines-blur-between-business-and-it-a-new-solution-is-needed-to-ensure-it-can-deliver-on-its-new-remit-as-a-strategic-change-maker-in-the-ai-powered-landscape\">As the lines blur between business and IT, a new solution is needed to ensure IT can deliver on its new remit as a strategic change-maker in the AI-powered landscape.<\/h3>\n\n\n\n<p>As traditional delivery models transition to automation and digital workforces, legacy systems aren\u2019t keeping up, leaving companies in a scramble to adapt to opportunities and challenges. This also comes at a time of limited transformation budgets and dissatisfaction with vendor mixes, and a need for IT departments to prove their value.<\/p>\n\n\n\n<p>Responding to the evolving role of IT in business requires an agile, proactive, AI-first solution. AI-powered Application Development and Maintenance Services (AI-powered ADM) by Capgemini is designed to empower leaders with the tools and insights needed to lead their organizations into the agentic future.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Transformative AI capabilities<\/h4>\n\n\n\n<p>Our AI-powered ADM services leverage cutting-edge AI technologies to optimize application services, enhance agility, and deliver measurable business value. By integrating AI into every aspect of ADM, we ensure continuous evolution and improvement of your IT landscape.<\/p>\n\n\n\n<p>This approach has far-reaching benefits across the business, not just in the IT department.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-optimized-delivery-costs\">Optimized delivery costs<\/h4>\n\n\n\n<p>Foundational process industrialization and automation reduce operational costs while maintaining a high quality of service.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-continuous-evolution\">Continuous evolution<\/h4>\n\n\n\n<p>Continuous transformation of applications and service delivery ensures IT infrastructure remains agile and responsive.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-business-value-enablement\">Business value enablement<\/h4>\n\n\n\n<p>Aligning our service delivery model to transparently enable business value helps CIOs demonstrate the tangible benefits of IT initiatives.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-enhanced-agility\">Enhanced agility<\/h4>\n\n\n\n<p>By leveraging AI, we improve agility across the IT landscape, reducing technology debt, and modernizing aging applications.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ai-powered-adm-services-in-action\">AI-powered ADM services in action<\/h4>\n\n\n\n<p>We\u2019re delivering significant value to clients across industries, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cost optimization for a leading media and entertainment company through a 40% delivery cost reduction while driving 30+% incident reduction and 100% availability.&nbsp;<\/li>\n\n\n\n<li>Continuously evolving a consumer goods leader\u2019s landscape to reduce total cost of ownership for its applications by 70% through rationalization and cloud migration.<\/li>\n\n\n\n<li>Enable business value for a leading global retailer through a modernized, stable ecommerce platform that reduced order cancellations by 30%.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-the-cxo-s-strategic-partner\">The CXO\u2019s strategic partner<\/h4>\n\n\n\n<p>AI-powered ADM is more than a service; it\u2019s a foundation for transformation. By partnering with Capgemini, CXOs gain the tools to modernize their IT landscape, improve service delivery, and drive profitability. In a world of constant change, the right ADM partner makes all the difference.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our expert<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2023\/01\/David_McIntire.jpeg\" alt=\"David McIntire\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBde25b13b_b9b6_40d0_9fd7_5279c23b07c3\" data-bs-expert-title=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"http:\/\/As%20part%20of%20the%20North%20American%20ADM%20Center%20of%20Excellence,%20I%20focus%20on%20developing%20innovative%20go-to-market%20offerings,%20thought%20leadership,%20and%20client%20solutions.%20I%20possess%20more%20than%2020%20years%20of%20experience%20in%20both%20shaping%20ADM%20solutions%20that%20help%20clients%20achieve%20their%20business%20objectives%20and%20defining%20performance%20management%20programs%20that%20demonstrate%20the%20value%20realized.%20I%20also%20develop%20thought%20leadership%20that%20enables%20clients%20to%20better%20understand%20the%20current%20state%20\u2013%20and%20future%20direction%20\u2013%20of%20the%20ADM%20market.\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">David McIntire<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>ADMnext North America Offer Lead<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"subnav-button--form\" href=\"javascript:void(0)\" aria-label=\"contact us\" data-bs-toggle=\"modal\" data-bs-target=\"#WPBde25b13b_b9b6_40d0_9fd7_5279c23b07c3\" data-bs-expert-title=\"David McIntire\">\n\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ico-form\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"http:\/\/As%20part%20of%20the%20North%20American%20ADM%20Center%20of%20Excellence,%20I%20focus%20on%20developing%20innovative%20go-to-market%20offerings,%20thought%20leadership,%20and%20client%20solutions.%20I%20possess%20more%20than%2020%20years%20of%20experience%20in%20both%20shaping%20ADM%20solutions%20that%20help%20clients%20achieve%20their%20business%20objectives%20and%20defining%20performance%20management%20programs%20that%20demonstrate%20the%20value%20realized.%20I%20also%20develop%20thought%20leadership%20that%20enables%20clients%20to%20better%20understand%20the%20current%20state%20\u2013%20and%20future%20direction%20\u2013%20of%20the%20ADM%20market.\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\"> As part of the North American ADM Center of Excellence, I focus on developing innovative go-to-market offerings, thought leadership, and client solutions. I possess more than 20 years of experience in both shaping ADM solutions that help clients achieve their business objectives and defining performance management programs that demonstrate the value realized. I also develop thought leadership that enables clients to better understand the current state \u2013 and future direction \u2013 of the ADM market.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"modal\" id=\"WPBde25b13b_b9b6_40d0_9fd7_5279c23b07c3\">\n\t\t\t\t\t<div class=\"modal-dialog modal-dialog-centered modal-lg modal-dialog-scrollable landing-page-modals\">\n\t\t\t\t\t\t<div class=\"modal-content\">\n\t\t\t\t\t\t\t<div class=\"modal-header\">\n\t\t\t\t\t\t\t\t<button type=\"button\" class=\"btn-close\" aria-label=\"close\" data-bs-dismiss=\"modal\"><\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"modal-body\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"form-title\">Connect with us <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"mf_forms__container \">\n\t\t\t\t\t\t\t\t<form id=\"mf_form_93500_3619533266\" class=\"mf_form__form row needs-validation\" action=\"\" method=\"post\" 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