{"id":519899,"date":"2023-11-11T11:20:00","date_gmt":"2023-11-11T11:20:00","guid":{"rendered":"https:\/\/www.capgemini.com\/au-en\/?post_type=client-story&#038;p=519899"},"modified":"2025-02-07T12:12:16","modified_gmt":"2025-02-07T12:12:16","slug":"a-major-electricity-system-operator-gains-frictionless-ciam","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","title":{"rendered":"A major electricity system operator gains frictionless CIAM"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-client-story-web-banner.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">A major electricity system operator gains frictionless CIAM<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2023\/10\/Frictionless-CIAM-case-study-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download the case study<\/span><span class=\"type\">445 KB  pdf<\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: A major European electricity system operator<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: Northern and Central Europe<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Energy transition and utilities<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Working with Capgemini and Ping Identity, the company obtained a new highly scalable solution that provided a secure, unified method for customers to access its digital applications using a user-friendly single sign-on capability<\/h2><p class=\"intro-para-content\"><strong>Client Challenge:<\/strong> The company wanted to improve customer satisfaction by providing the information needed for digital application access in a way that delivers brand continuity, improved access security, and scalability to meet the client\u2019s projected growth.<br><br><strong>Solution:<\/strong> Capgemini worked with the electricity system operator to implement a modern Customer Identity and Access Management (CIAM) solution underpinned by PingOne DaVinci Software-as-a-Service (SaaS) technology from our partner Ping Identity.<br><br><strong>Benefits:<\/strong><\/p><ul class=\"box-list\"><li>Provides a frictionless, personalized, and consolidated user experience around access<\/li><li>Decreased IT support-desk reliance for speedier customer-request resolution<\/li><li>Enables the number of customers to double to 10,000 users over coming years to meet projected demand<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Customers accessing the digital environment of a major electricity system operator were previously required to sign-in to its digital applications multiple times with different accounts, causing frustration and user friction. In an attempt to make life easier for its customers, the operator looked for a new technology solution to meet its Customer Identity and Access Management (CIAM) needs. Of primary importance was the creation of a unified customer journey.<\/p>\n\n\n\n<p>The operator wanted a technology partner to help redesign its existing digital customer registrations and multiple authentication processes, including browser-based and API authentication. Furthermore, that partner would need to help shape a strategic data model that would underpin identity integration across the company\u2019s application landscape and provide consultation on security best practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Implementing a secure CIAM solution<\/h2>\n\n\n\n<p>As the owner of one of the world\u2019s largest IAM practices, Capgemini was well-positioned to implement tailored CIAM solutions specific to the electricity system operator\u2019s needs. After an initial review of the organization\u2019s objectives and existing systems, Capgemini recommended and then implemented an end-to-end CIAM solution covering Single Sign-On (SSO) and Multi-Factor Authentication (MFA), built on Ping Identity\u2019s SaaS service.<\/p>\n\n\n\n<p>Leveraging PingOne DaVinci, the company and Capgemini implemented custom authentication journeys with pre-emptive error scenarios, as well as tailored registration, social login, and self-service pathways. The solution also supported industry-benchmarked integration with third-party services and social providers. Throughout the project, the partners leveraged Capgemini\u2019s Agile Delivery team to shape the project through its strategic and transition phases. This helped the system operator get the best from Ping Identity\u2019s market-leading technology stack, which is now paying dividends.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-looking-ahead\">Looking ahead<\/h2>\n\n\n\n<p>The secure and seamless SSO capability introduced across all digital platforms and services is now making a huge difference. User journeys that were previously a challenge for users are now quick and streamlined. In addition, they are personalized to provide a single, consolidated view of each user. By embedding self-service capabilities, the company and Capgemini have further empowered users, who can now more easily manage their details and preferences while securely handling requests like password resets without relying on the IT support desk.<\/p>\n\n\n\n<p>Additionally, with the system operator\u2019s publicfacing digital footprint expanding, the company now has a modern CIAM solution that is flexible enough to scale easily and organically with its customer base. To ensure smooth onboarding for new users and applications, Capgemini has put reusable patterns for the CIAM deployment in place. With the number of customers projected to double in the next two to three years and their user experience streamlined, the organization\u2019s future looks bright, indeed.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Working with Capgemini and Ping Identity, the company obtained a new highly scalable solution that provided a secure, unified method for customers to access its digital applications using a user-friendly single sign-on capability<\/p>\n","protected":false},"author":211,"featured_media":519900,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"c1cf3893-276e-4f43-9f32-3c5a694dde39\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8e4e6514-caea-4b5f-b13a-c282c30d4309\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[170],"brand":[66],"service":[42],"industry":[231],"partners":[],"country":[],"content-group":[],"class_list":["post-519899","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","tag-client-story","brand-capgemini","service-cybersecurity","industry-energy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A major electricity system operator gains frictionless CIAM - Capgemini Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A major electricity system operator gains frictionless CIAM\" \/>\n<meta property=\"og:description\" content=\"Working with Capgemini and Ping Identity, the company obtained a new highly scalable solution that provided a secure, unified method for customers to access its digital applications using a user-friendly single sign-on capability\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Australia\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-07T12:12:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/10\/New-Web-preview-global.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\",\"url\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\",\"name\":\"A major electricity system operator gains frictionless CIAM - Capgemini Australia\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/au-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg\",\"datePublished\":\"2023-11-11T11:20:00+00:00\",\"dateModified\":\"2025-02-07T12:12:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg\",\"width\":2880,\"height\":1801},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/au-en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Client Stories\",\"item\":\"https:\/\/www.capgemini.com\/au-en\/client-story\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"A major electricity system operator gains frictionless CIAM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/au-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/au-en\/\",\"name\":\"Capgemini Australia\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/au-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"A major electricity system operator gains frictionless CIAM - Capgemini Australia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","og_locale":"en_US","og_type":"article","og_title":"A major electricity system operator gains frictionless CIAM","og_description":"Working with Capgemini and Ping Identity, the company obtained a new highly scalable solution that provided a secure, unified method for customers to access its digital applications using a user-friendly single sign-on capability","og_url":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","og_site_name":"Capgemini Australia","article_modified_time":"2025-02-07T12:12:16+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2025\/10\/New-Web-preview-global.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","url":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","name":"A major electricity system operator gains frictionless CIAM - Capgemini Australia","isPartOf":{"@id":"https:\/\/www.capgemini.com\/au-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg","datePublished":"2023-11-11T11:20:00+00:00","dateModified":"2025-02-07T12:12:16+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#primaryimage","url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg","contentUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg","width":2880,"height":1801},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/au-en\/"},{"@type":"ListItem","position":2,"name":"Client Stories","item":"https:\/\/www.capgemini.com\/au-en\/client-story\/"},{"@type":"ListItem","position":3,"name":"A major electricity system operator gains frictionless CIAM"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/au-en\/#website","url":"https:\/\/www.capgemini.com\/au-en\/","name":"Capgemini Australia","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/au-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"brand_term":[{"id":66,"slug":"capgemini"}],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"A major electricity system operator gains frictionless CIAM","url":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Australia","logo":""},"keywords":["client story"],"dateCreated":"2023-11-11T11:20:00Z","datePublished":"2023-11-11T11:20:00Z","dateModified":"2025-02-07T12:12:16Z"},"rendered":"<meta name=\"parsely-title\" content=\"A major electricity system operator gains frictionless CIAM\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/au-en\/news\/client-stories\/a-major-electricity-system-operator-gains-frictionless-ciam\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2023-11-11T11:20:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-tags\" content=\"client story\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Australia","distributor_original_site_url":"https:\/\/www.capgemini.com\/au-en","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/au-en\/wp-content\/uploads\/sites\/10\/2024\/04\/Frictionless-CIAM-client-story-web-banner.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/client-story\/519899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/types\/client-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/users\/211"}],"version-history":[{"count":4,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/client-story\/519899\/revisions"}],"predecessor-version":[{"id":530784,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/client-story\/519899\/revisions\/530784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media\/519900"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/media?parent=519899"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/tags?post=519899"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/brand?post=519899"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/service?post=519899"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/industry?post=519899"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/partners?post=519899"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/country?post=519899"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/au-en\/wp-json\/wp\/v2\/content-group?post=519899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}