Elliot Dowling

Delivery Executive, Capgemini, Melbourne, Australia

I have achieved significant global experience in my career with Capgemini - from working in the US, Canada, Sweden, India, and now Australia. I have seen the insides of some of the biggest and most important companies on the globe, and have had the opportunity to help them improve their systems, their processes, and their teams.

What drew you to a career at Capgemini originally and how has the company changed since?

I left the IT deparment of a US telecom company in 2000 to try out consulting to figure out what was next in my career. I thought I would be here for two years to find the right role, and this month I celebrate my 19th anniversary with the Capgemini family! I joined just as Capgemini Ernst & Young was formed, and our journey has been amazing. The expansion of our capabilities, size, and brand recognition has been so significant.

What does a typical day look like for you and what are you currently working on?

There is no typical day! Right now I am responsible for our Agile @ Scale uplift in Australia and New Zealand, leading our APAC Agile Reference Group, and serving as a Delivery Executive for a client undergoing a major technology transformation.

Tell us about your work life harmony at Capgemini?

As an American living in Australia, I am currently enjoying the more balanced approach in this culture in general. Specific to Capgemini, I am able to balance my client obligations and other work activities with my personal life.

Describe your current role at Capgemini

As a Delivery Executive, I am responsible the success of a number of concurrent projects. This includes working with the Engagement Managers and our clients on a daily basis to make sure that we are helping them meet their business goals. In addition, I have taken the responsibility for Agile @ Scale uplift in Australia in NZ. This has been by driving Agile @ Scale methods into our delivery and upskilling our staff, primarily by securing SAFe(R) certifications for our leaders and team members.

How would you describe the culture at Capgemini?

Collaborative! Everyone in the organisation has a genuine interest in what you are working on, and often will want to help out wherever they can.

What has been the most empowering moment in your Capgemini career journey?

There are so many – I am empowered on a daily basis to do the right thing and make the right decisions.

What are you passionate about in your role?

Right now, helping our clients and our consultants improve their Agile delivery has been very rewarding. Many of our clients struggle significantly in implementing SAFe, DAD, or other Agile @ Scale frameworks. When I can help them identify the root cause of their problems as well as improvment alternatives, I am a happy man!

How does Capgemini help support your sense of purpose in your career?

Clients only hire Capgemini when they need to do something difficult, which means we go from tackling one tough problem to another. Getting a group of people together to work through identifying a good way forward is rewarding. I have also gained almost two million lifetime miles across three different airlines, working from Stockholm to Anchorage to Phoenix to Dallas to DC to Bangalore to Toronto to Mumbai to Sydney to Melbourne to…. an added bonus!

What have you gained from working at Capgemini from a career perspective?

I have achieved significant global experience in my career with Capgemini – from working in the US, Canada, Sweden, India, and now Australia. I have seen the insides of some of the biggest and most important companies on the globe, and have had the opportunity to help them improve their systems, their processes, and their teams.

What are 3 words you’d use to describe Capgemini as an employer?

Collaborative, Global, and Innovative

How has Capgemini’s global approach to diversity helped you in your career so far?

Our global Employee Resource Groups (ERGs) allow us to share information across countries, to see what works in some areas and what we can bring to our local areas. As a member of both OUTfront and Women@Capgemini, I have been fortunate to lead and participate in a number of initiatives. I think it is vital that our staff see a Director living our values in addition to speaking the importance of them.

Elliot Dowling