AI for Financial Services

Winner: Best Application of AI in Financial Services 2020 at The AIconics Awards, part of the Virtual AI Summit New York 2020

With investment levels to exceed $4.5 billion by 2025 (Omdia), competition is fierce to disrupt the financial sector. Recognizing products or services that are set to transform the finance industry, this award is one of the most highly contested.


The AI for Financial Services Team supports initiatives related to Data Management, Cloud Data, Business Intelligence, Visualization, Advanced Analytics, Data Science, Machine Learning and AI aspirations of Financial Services clients across the globe. We serve a diverse set of Clients that operate within the broad categories of Banking, Capital Markets and Insurance. We work closely with FS SBU leaders and staff to ensure that our efforts and aspirations align closely with market opportunities as identified by our various Market Units across all our operating geographies and the various business priorities established by our relevant Business Units.

In order to bring the best of our capabilities to both clients and prospects, we make an effort to be the tip of the spear by bringing together the offerings from our area as well as our AI COE Partners from across the globe. First, the Team directly supporting AI for Financial Services is a federation of teams that includes the AI and Machine Learning Team under Rajesh Iyer, VP (USA), the Advanced Analytics and 890 Platform Team under Gunjan Aggarwal, Principal, Advanced Analytics (USA) and Dr. Shivani Rai Gupta, Principal, Data Science and Analytics (India).

In addition, the FS teams also collaborate with teams under Padma Shagrithaya, VP Analytics & Visualization (India) and Bala Thiruvenkatachari, VP AI CoE (India), Marek Sowa, Head of Intelligent Automation, etc. Given this unparalleled ability to effectively collaborate across AI and cognate teams across the breadth of the entire Capgemini organization, we feel confident that we are equipped to serve clients, both big and small, regardless of their maturity levels, enterprise function involved, etc.

Our AI for Financial Services team also contributes to research on the impact of AI on large, traditional businesses. Dynamic and snackable, the interactive Pioneering Intelligent Banking eBook explores how COVID-19 has accelerated the need for banks to undergo a large-scale digital transformation as customers evolve, and as FinTechs gain ground. The study reveals how embracing artificial intelligence will help banks achieve an intelligent digital transformation that elevates operational excellence, customer experience, and risk management. The report also highlights the challenges faced by banks while adopting intelligent technologies and proposes a strategic roadmap to expedite the AI-adoption journey, with an emphasis on conversational commerce.

Capital Markets & Wealth Management

Capital Markets & Wealth Management

Regardless of the constant volatility within capital markets, investment banks, sell-side,...