Digital Employee Operations Powered by ServiceNow®

Enhance the value of your HR function through delivering a seamless employee experience

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Capgemini’s Digital Employee Operations Powered by ServiceNow puts your employees at the center of your HR strategy right across the hire-to-retire lifecycle. This transforms your HR function into one that delivers an enhanced employee experience, decreased cost, increased productivity, and enhanced resource efficiency.

As part of Capgemini’s Digital Employee Operations (DEO) portfolio, our solution delivers a broader and deeper digital employee experience through a consumerized and omnichannel employee helpdesk that leverages next-generation contact center operations driven by intelligent automation. This enhances interaction with your employees using the most appropriate channel for the inquiry type, employee grade, and service level, raising the value of your HR function to deliver a range of tangible business outcomes. In turn, this helps you to create – what we call – the Frictionless Enterprise.

The Frictionless Enterprise-blockchain for the supply chain

Digital Employee Operations Powered by ServiceNow provides multiple options to meet the needs of your organization, including a complete HR services and ServiceNow implementation, an HR platform upgrade with an employee-centric design, and continuous improvement to maximize your investment.

Contact Business Services

To learn more about how our Digital Employee Operations Powered by ServiceNow can enhance the value of your HR function through delivering a seamless employee experience, contact: businessservices.global@capgemini.com