Drive frictionless planning enabled by agile and touchless processing.

Touchless Supply Chain Planning Outcome

Frictionless planning drives enhanced customer experience and reduced cost

Capgemini’s Touchless Supply Chain Planning drives frictionless, customer-centric supply chain operations, leveraging intelligent automation of processes, exception-based collaboration, and AI-enabled analytics and decision-making to deliver enhanced customer experience, reduced cost, and a range of enterprise-level business outcomes:

    • 5–8% improvement in delivery on-time in full (OTIF)
    • 2–4% increase in revenue base
    • 15–20% reduction in working capital
    • 10–15% improvement in customer experience and satisfaction (NPR)
    • 50–70% reduction in operational costs
    • 15–25% reduction in business waste (SLOB)

Our offer leverages Capgemini’s leading Digital Global Enterprise Model  (D-GEM) transformation platform to drive increased agility through shorter planning cycles, enabling your planners spending more time on strategic initiatives, collaboration, and innovation. This unlocks value through:

    • Enhanced, frictionless planning
    • Faster decision making
    • Optimized technology
    • Reduced exceptions

Touchless Supply Chain Planning nurtures collaboration across the extended supply chain ecosystem to drive continuous improvement of advanced planning capabilities.

This removes complexity, integrates business processes, and delivers the data, insights, and technology you need to eliminate manual execution of repetitive tasks, enabling your organization to transition to – what we call – the Frictionless Enterprise.

The Frictionless Enterprise-blockchain for the supply chain

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To learn more about how our Touchless Supply Chain Planning can transform your organization to drive enhanced customer experience and reduced cost, contact:

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