ISG Provider Lens™ Quadrant Report 2021- Germany

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Capgemini named a leader in Germany across all quadrants in ISG Provider Lens™ Quadrant Report

The study, ISG Provider Lens ServiceNow Ecosystem Partners 2021, analyzes the services and offers of the ServiceNow partners in the USA, Brazil and German market overview in selected segments. On the basis of the analysis results, the service providers active in the defined segments can be assessed with regard to the strength of their portfolio and their competitiveness in the market.

Capgemini’s years of experience with ServiceNow paired with our depth of understand and extensive offerings positions us as a planning partner who can guarantee the practical implementation of theoretical plans.

This ISG Provider Lens ™ quadrant study is based on the lifecycle of a Workflows solution based on ServiceNow and was divided into three segments to follow:

ServiceNow consulting service provider, i.e services that are necessary before implementing a system


ServiceNow implementation and integration service provider, i.e. services needed to implement a solution
ServiceNow managed service providers, i.e. providers that guarantee the proper functioning of the solution after implementing a solution


The ISG Provider Lens ™ study offers IT decision-makers:

  • A presentation of the strengths and weaknesses of the relevant providers
  • A differentiated positioning of providers based on competitive strength and portfolio attractiveness
  • A view of multiple markets including U.S., Germany and Brazil

Download the full report today to discover why Capgemini has been named a Leader in Germany across all quadrants in 2021.



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