Capgemini’s Customer Value Analytics for Banking and Capital Markets

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Capgemini’s Customer Value Analytics (CVA) converts data into business insights that support market-facing decisions and improve operations. This application analyzes the data generated from the multiple customer touch points throughout the customer journey/lifecycle, providing the information needed to deliver a great customer experience, encourage customer loyalty and grow share of wallet.

Capgemini’s Customer Value Analytics (CVA) converts data into business insights that support market-facing decisions and improve operations. This application analyzes the data generated from the multiple customer touch points throughout the customer journey/lifecycle, providing the information needed to deliver a great customer experience, encourage customer loyalty and grow share of wallet.

Customer Value Analytics...

File size: 388.16 KB File type: PDF

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