Disrupt with Digital

digital customer experience

Is the Mobile Phone the future of sports viewing?

Paul Dobinson

No, I’m not going crazy. I had forgotten I was on public transport, surrounded by commuters who’d not yet reached their optimal caffeine levels. My elevated enthusiasm was because I had seen my team score a last-minute try to secure a victory. I have recently signed up for a year to a rugby streaming website to enable me to watch Heineken Cup Rugby in Australia via a mobile App.

cloud

IoT industrialization – true ROI is connecting the data from devices to business process digitization

Enterprises that focus on scaling will have to take a hard look at their digital transformation program to ensure that IoT and data from devices constitute an integral part of the transformation strategy. 

AI

How is AI changing the game for nextgen CX

Examining the phases of the CX evolution and how AI is likely to push it into next orbit.

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