Financial Services

Elias Ghanem

Expert in FinTech, Payments

I am the Global Head of Capgemini’s Financial Services Market Intelligence Group. I am responsible for Capgemini’s global portfolio of financial services thought leadership initiatives, with a focus on an outside-in perspective, including the renowned yearly World Reports series and Top Trends books in Financial Services. I oversee a team of strategy consultants and sector analysts who deliver a wide range of strategic research to help Capgemini’s financial services clients across the globe to address complex related to the future of Banking and Insurance.

I was previously the Chief New Technologies Officer (CnTO) and FINTECH Lead for Continental Europe at Capgemini FS, with the mission to closely work with the Financial Services Institutions on their major challenges of digital transformation. My focus has been on engaging with FinTechs and InsurTechs scaleups to actively and efficiently embed them with Capgemini Financial Services clients. For that purpose I launched the Capgemini ScaleUp Qualification program, an end-to-end methodology to evaluate scaleups maturity to effectively collaborate with corporate. By end of 2019 more than 70 ScaleUps around the globe were already qualified though this unique-in-its kind program.

I am a Payments expert, with 20+ years of industry experience at Visa and PayPal with roles spanning from APAC Head of Visa Consulting, up to PayPal regional MD in South East Asia & India and Middle East. Since 2013, I am a serial Fintech entrepreneur, launching Telr ( in Singapore and Dubai, an online Payment Gateway, which has won the “2014 Start-up of the Year” award in MENA. I advise several high-growth and disruptive payment startups in Washington, Singapore, Barcelona, Beirut and Dubai and sat at the Board or Chairmanship some of them. I am a certified “Scaling Up” coach; an inspiring thought leader, and enthusiast speaker on the future of payments in Emerging Markets.

Elias has lived in US, LATAM, APAC, Middle East and Europe and is fluent in English, French, Spanish, Portuguese and Arabic.

Elias Ghanem

My experience

Global Head of Market Intelligence at Capgemini Financial Services @ Capgemini

June 2017 - Present

High Growth Scale Up Coach @ Business Coach

2016 - 2017

Mentor in Residence and Entrepreneur in Residence @ Accelerator in Spain, Lebanon, UAE

2015 - 2017

Advisor, Board member, Chairman of the Board, Angel Investor @ FINTECH Startups in US, UAE, Lebanon

2015 - 2017

Founder, CEO, Chairman of the Board @ Online Payment Gateway

2013 - 2017

Regional Managing Director @ Global leading E-wallet and E-payment solution

2010 - 2013

Consumer Credit Director & Director of Consulting @ Largest worldwide Payment Scheme

1998 - 2010

Latest Publications


Pioneering intelligent banking

Elias Ghanem

Eighty-five percent of banking executives stated that AI and AI-powered automation would be...

Banking is essential, but what about banks?

Elias Ghanem

Technology intersects with financial services (FS) in multiple ways and is shaping tomorrow’s...