Cloud Services

Michael Feith

Expert in Digital Architecture, Salesforce.com

Salesforce CTO, Capgemini NL

In his 14 years in the IT space, Michael has gained a broad background in customer facing systems such as CRM, Marketing Automation, E-Commerce, Cloud, Web, Mobile, and Social. In this space his main focus is the Salesforce stack, but he has also worked in the Oracle and SAP domains in the past, as well as developing custom applications based on iOS, HTML5, and JS.

Michael is currently the Salesforce CTO for Capgemini Netherlands, and in that role he spends a lot of his time translating best practices in the market to tangible use cases that can be used to drive customer centricity and to generate high ROI on the investments made in the CX space.

But most of all, Michael is a very experienced Technical Architect in the Salesforce space, having performed that role on 20+ projects in the past 7 years. Most of the posts have been inspired by the experience from these projects, and what other companies can learn from the key moments on these projects.

Recent work includes:

  • Modernising a number of Salesforce clients by migrating them to Lightning and upgrading existing (custom) mobile applications
  • Setting up multiple Application Maintenance Services with a focus on driving continuous change through Agile and DevOps
  • Creation of Capgemini’s Salesforce Implementation Health Check and implementing this architectural assessment at a number of Capgemini’s key clients
  • Creation of a Salesforce Masterclass in order to increase the number of Salesforce consultants in the Netherlands
  • Strategic and architectural guidance on multiple Salesforce programs

And another thing…

Before joining Capgemini, Michael was active in the Email Marketing space as a project manager responsible for delivering marketing campaigns and email newsletters on behalf of clients in the publishing industry.

He has been an active part of the Expert Connect program since 2016 and was active as part of SogetiLabs in 2017 and 2018.

Michael is fluent in Dutch and English, and can manage a lot in Spanish. In his spare time he has a Podcast around sports betting, and he is an active contributor for an online platform catering to sports such as football, american football, and basketball.

 

Michael Feith

My experience

Salesforce CTO @ Capgemini NL

09/22/2015

Senior Digital Customer Experience Consultant @ Capgemini

09/10/2008 to 09/14/2015

Business Analyst Online Gaming @ Entertainment

01/15/2008 to 09/24/2008

Digital Campaign Manager @ Advertising

01/24/2007 to 10/23/2007

Event Coordinator @ Higher Education

09/07/2004 to 09/14/2005

Latest Publications

Application Consulting

A Sneak Peak Into My Inbox

Michael Feith

I started in IT because my best friend said he could get me a job in the email marketing...

Artificial Intelligence

Is AI the Key to Curating User Generated Content?

Michael Feith

As of 2017, 7,589 tweets are sent, 778 Instragram photos are uploaded, and 68,992 YouTube...

cloud choice

Do We Need Bank Vaults to Secure Our Cloud Data?

Michael Feith

In the end, what’s important? When the branch of your bank is open, it doesn’t necessarily...