The report acknowledges Capgemini’s “vision to create value for its clients, by reimagining business operations using an augmented workforce”, “notable success in the Intelligent Automation space”, “ability to blend the technology and process expertise as well as end-to-end automation approach that focusses on business outcomes”, “approach based on Digital Global Enterprise Model (D-GEM)”, and “recently launched Capgemini’s Intelligent Automation Platform (CIAP).”
Everest Group grants the ‘Leaders’ title to those vendors who invest heavily in building technology capabilities, expand their partner ecosystems, build robust client training programs, and develop reusable assets and accelerators across various business processes. Leaders also possess superior consulting and maintenance support services, along with a higher proportion of progressive commercial models in their IA engagements.
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