Beyond the Buzz is where Capgemini offers business audiences a set of relevant, timely articles—generally around a specific topic—written by our top thought leaders from around Capgemini on a monthly basis.
Perhaps more than ever before, trust is a leading driver of customer loyalty in the retail sector. Reputations that can be sunk almost instantly by a data breach may take years to recover in the fickle world of social media. But opportunities abound for visionary retailers who are willing to invest in earning their customers’ trust. Now is the time to take the plunge.
Artificial IntelligenceOptimize your Business & IT Operationsrpa
Today’s digitally empowered organization can optimize their business in many ways: internal process automation, customer experience improvements, use of robotics in manufacturing, or applying AI. It’s here, and it can make us stronger.