{"id":630136,"date":"2022-01-18T12:36:00","date_gmt":"2022-01-18T12:36:00","guid":{"rendered":"https:\/\/www.capgemini.com\/at-de\/?post_type=press-release&#038;p=630136"},"modified":"2026-01-20T08:44:18","modified_gmt":"2026-01-20T08:44:18","slug":"capgemini-implements-salesforce-customer-relationship-management-crm-platform-across-22-countries-for-scandinavian-medical-device-company-atos-medical","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/at-de\/news\/press-releases\/capgemini-implements-salesforce-customer-relationship-management-crm-platform-across-22-countries-for-scandinavian-medical-device-company-atos-medical\/","title":{"rendered":"Capgemini implements Salesforce Customer Relationship Management (CRM) platform across 22 countries for Scandinavian medical device company, Atos Medical"},"content":{"rendered":"\n<p><\/p>\n\n\n\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tCapgemini implements Salesforce Customer Relationship Management (CRM) platform across 22 countries for Scandinavian medical device company, Atos Medical\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jan 18, 2022<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/at-de\/wp-content\/uploads\/sites\/11\/2023\/02\/Pressemeldung-3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">111 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/at-de\/?post_type=press-release&amp;p=630136\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/at-de\/?post_type=press-release&amp;p=630136&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/at-de\/?post_type=press-release&amp;p=630136&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p><strong>Paris, January 18, 2022 \u2013 <\/strong><a href=\"http:\/\/www.capgemini.com\"><strong>Capgemini<\/strong><\/a><strong> has rolled out a global Salesforce platform for Sweden-based <\/strong><a href=\"https:\/\/www.atosmedical.dk\/\"><strong>Atos Medical<\/strong><\/a><strong>, which will ensure <\/strong><strong>enhanced<\/strong> <strong>sales processes and a scalable digital infrastructure. With this investment in a new global Salesforce solution, Atos Medical will now have a 360-degree overview of patients and a significantly enhanced platform for running a patient-focused business, helping it to meet its global growth ambitions.<\/strong><\/p>\n\n\n\n<p>Headquartered in Malm\u00f6, Atos Medical is a <a href=\"https:\/\/www.atosmedical.com\/about\/who-we-are\/\">world leader in neck stoma care<\/a> today. The company is experiencing strong growth both in Scandinavia and in international markets. There was a need in the organization for a unified and scalable digital platform that would provide an enhanced customer experience to its end-users all over the world in a cost-effective way. This investment in a new digital infrastructure will drive customer centricity and help Atos Medical align with the latest industry trends, thereby driving growth.<\/p>\n\n\n\n<p>Henrik Helmer Hansen, Vice President Strategy &amp; Commercial Excellence at Atos Medical said, \u201c<em>This is the most comprehensive digital investment we have ever made. It is part of a clear strategy to perform based on a fully digital setup that can easily be scaled across markets, allowing us to manage our expansion into new markets better than before<\/em>. <em>With the automation facilitated by the Salesforce solution, we can deliver our products to customers faster. In this way, the platform directly supports our foundation, which is based on close and long-term relationships with clinicians and end-users. We can now more effectively support a growing number of patients and actively incorporate their experiences into our product development<\/em>.\u201d<\/p>\n\n\n\n<p>John Fodeh, Director of Life Sciences and MedTech at Capgemini in Denmark said, <em>\u201cThis collaboration is a great example of how Capgemini is able to offer the full benefit of our global capabilities to partners and clients. Our deep-rooted expertise in digital customer experience meant that our team could successfully achieve sustainable and scalable value for Atos Medical through this international roll-out of a digital infrastructure.\u201d<\/em><\/p>\n\n\n\n<p>During the tenure of the project, Capgemini\u2019s team in Denmark has been supported by its broad global competencies which was crucial for the smooth and on-time roll-out of the project during the pandemic.<\/p>\n\n\n\n<p>Atos Medical\u2019s new platform has already been rolled out in 22 of a total of 25 countries. The remaining countries will be connected within 2022.<\/p>\n\n\n\n<p>Salesforce and others are among the trademarks of salesforce.com, inc.<\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><\/p>\n\n\n\n<p>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of \u20ac16 billion.<\/p>\n\n\n\n<p>Get The Future You Want |&nbsp;<a href=\"http:\/\/www.capgemini.com#_blank\">www.capgemini.com<\/a><\/p>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about Studie: 85 Prozent der Firmenkunden wenden sich k\u00fcnftig an Nicht-Banken, Private Capital versch\u00e4rft den Wettbewerb\" href=\"https:\/\/www.capgemini.com\/at-de\/news\/press-releases\/studie-85-prozent-der-firmenkunden-wenden-sich-kunftig-an-nicht-banken-private-capital-verscharft-den-wettbewerb\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span 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langfristigen Mehrwert<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Jan 20, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/at-de\/wp-content\/uploads\/sites\/11\/2026\/01\/20260120_-PM-AI-Perspectives-AI-in-CXO-decision-making.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;171 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Von Euphorie zu Tagesgesch\u00e4ft: Unternehmen fokussieren KI-Investitionen auf langfristigen Mehrwert\" 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