Odigo – the Cloud-based Contact Center Solution

Publish date:

Your customer service function is your front line – and getting it right can open up an incredible shop window for your business. Knowledgeable contact center agents delivering a top class service to your customers ensures loyalty, enhances your reputation and, importantly, saves costs. But get it wrong and you risk losing your customers, control […]

Your customer service function is your front line – and getting it right can open up an incredible shop window for your business. Knowledgeable contact center agents delivering a top class service to your customers ensures loyalty, enhances your reputation and, importantly, saves costs. But get it wrong and you risk losing your customers, control and revenue.
 
Many businesses recognize the need to maintain a single, standard contact center that is seamlessly integrated to its CRM – but few businesses are able to undertake this in a controlled and cost-effective manner.
 
Capgemini’s Odigo is a comprehensive, one-stop shop, providing a Cloud contact center solution and carrier, telephony and integration services that deliver outstanding business value.

Odigo the cloud-based contact...

Dateigröße: 1,02 MB File type: PDF

Related Resources

Cloud (de-de)

Cloud native comes of age

Cloud-native leaders are more agile, innovative and competitive. Learn more in our report.

Cloud (de-de)

Minimizing cloud vendor lock-in

Manage and mitigate the risks of being locked in to one cloud vendor.

cookies.

Mit dem Fortsetzen des Besuchs dieser Website akzeptieren Sie die Verwendung von Cookies.

Für mehr Informationen und zur Änderungen der Cookie-Einstellungen auf Ihrem Computer, lesen Sie bitte Privacy Policy.

Schließen

Cookie Information schließen