Adobe makes it an experience. Capgemini makes the experience relevant.
Create customer experiences that engage and delight.
Today’s customers demand consistent, exceptional experiences. You need to make those experiences connected, relevant, and personal. But while you respond to customer expectations, you also need to optimize value for your company.
In fact, today’s Chief Marketing Officer (CMO) bears vast and complex responsibilities – spanning brand development, experience design, and customer acquisition, engagement, service, and retention. The entire marketing function now gains its competitive edge through complex technology, digital channels, rich data and advanced analytics.
As a consequence, the CMO’s office must shift from a pure marcom focus to becoming a C-Suite business partner and driver of profitable growth and transformation. That means marketing teams must evolve to:
- Align marketing activities with corporate objectives
- Justify marketing investments
- Demonstrate measurable business value
- Deliver experiences that build loyalty and value – while differentiating you from the competition
That’s why you need Adobe and Capgemini. Together, we collaborate on solutions that empower you to build your brand, delight your customers, and win in the digital-experience era.
Benefit from the partnership of customer experience leaders.
Working together, Adobe and Capgemini are not only shaping the digital-marketing landscape. We’re also changing the way enterprises go-to-market and succeed in business.
Leveraging the groundbreaking Adobe Market Cloud platform, we jointly innovate solutions that help our clients create and manage superior customer experiences. Our global experts add further value by applying insights and intelligence built on our unmatched experience in digital transformation.
We integrate Adobe Experience Cloud with your existing systems. And we identify ways to connect, manage, and optimize the multiple channels used by your customers, partners, and suppliers. Ultimately, we help you seize control of your brands across channels to achieve revenue impact.
Proven experience in customer experience.
As an Adobe Global Alliance Partner, we can empower your company with value-adding Adobe expertise, including:
- 750 Adobe experts
- 275 Adobe Experience Cloud certified professionals
- 100 Adobe Creative Cloud designers
- 50 Adobe Magento certified specialists
In fact, our deep knowledge of Adobe and digital customer experience has garnered notable industry recognition:
- 2019 Gartner Magic Quadrant Leader in CRM and Customer Experience Implementation
- 2018 Adobe Experience Award
- 2018 Adobe Magento Partner Excellence Award
- 2018 Adobe Magento Innovator of the Year
- 2018 Adobe Experience Cloud Partner of the Year, EMEA