Within the supply chain management space, companies can be clustered based on their ability to generate and act upon insights, use supply chain data excellence to achieve a Frictionless Enterprise, gain a competitive advantage, and deliver superior supply chain services. Across our engagements at Capgemini, three company types stand out:
- The Laggards (hindsight) – largely relying on obsolete and often siloed systems, generating no or too few insights. These companies have relied on Excel and standard ERP modules such as SAP Advanced Planner and Optimizer (APO) to carry out analytics and generate forecasts, focusing on structured historical data to draw insights. These companies rely on descriptive analytics to make decisions, which need manual interventions to generate the desired outcomes.
- The Data-conscious (insight) – mostly relying on platforms but unable to tap into their full capabilities and to scale, often due to a lack of top-down vision, transformation initiatives, centralized capabilities, and (very expensive) available tech-savvy talent. These companies understand the value of data, have rolled out the basics to stay afloat, and often leverage predictive analytics.
- The Data-driven (foresight) – these companies harness data (over time and in real time) and leverage their platforms to capture, analyze, and translate data into actions automatically. These clients develop prescriptive solutions and automate many decisions in real-time, further increasing their agility, enabling them to react swiftly to events and ultimately create a significant competitive advantage with added-value effects spread across the value chain, and the customer at its center.
As executives look at tapping into the potential of data and analytics, data-driven companies differentiate themselves from their competition by using structured and unstructured data at the right time to drive decision-making or, better still, automated decision-making.
But why is data such a key driver, with the ability to transform supply chains and their ecosystems?