Technology Talk

Jörg JunghannsMoving to an Autonomous Supply Chain

In this interview, Jörg Junghanns (Vice President Europe – Digital Supply Chain, Capgemini’s Business Services) discusses the need to transform supply chains, the concept of autonomous supply chains and their benefits, and the hurdles organizations need to overcome to achieve an autonomous supply chain.


Richard HillThe Changing Roles Supporting IPA in the Workplace

Richard Hill, Chief Technology Officer, Celaton

With the current drive for organizations to adopt increasingly more sophisticated automation technologies, it is more important than ever to understand how people can support digital transformation and thrive in the future of work. In this interview, Richard Hill, CTO at Celaton, explores the importance and changing roles of data scientists and analytics translators.


Kishor WikheAutomating the customer journey

Kishor Wikhe, COO, Capgemini’s Business Services

Intelligent automation is an unprecedented disrupter that is leading to the development of new business models, frictionless operations, and an augmented workforce at scale.



David LumleySAP S/4HANA® migration – a planned approach

David Lumley, Global Head of FPIA Consulting, Capgemini’s Business Services and Alex Bennell, UK Head of SAP Corporate Finance and Procurement, Applications

No matter what your starting point, your migration to SAP S/4HANA needs the right structure and methodology.


Caroline SchneiderEmbracing your O2C transformation journey

Caroline Schneider, Order-to-Cash Global Process Owner, FPIA Consulting, Capgemini’s Business Services

Start your transformation journey today with a series of small steps – each one getting you closer to delivering frictionless operations with improved outcomes and an enhanced customer experience.


Blockchain in the dispute management process

Sreerag Narayanan, Business Transformation Consultant, APAC, Capgemini’s Business Services

Blockchain is a leading contender to become a viable solution to deliver frictionless operations across a range of business challenges – including the dispute management process within the order-to-cash domain.


Changing HR helpdesk trends under COVID-19

Anjali Pendlebury-Green, Global Head of the Digital Employee Operations Practice, Capgemini’s Business Services

HR helpdesk trends are a great place to observe human behavior in the workplace as the events of COVID-19 unfold. What lessons can be learned from what we’re observing that helps us to design our HR helpdesks better and cater to the needs of our people in a more employee-centric manner?