Business cannot be done alone. Every enterprise needs suppliers to work with and customers to sell to. Solving internal frictions without addressing external frictions will have, by definition, a very limited impact. This requires trust to be built across an organization’s ecosystem of customers, suppliers, and partners, and an established set of solid rules to be implemented by the lead enterprise.
Cybersecurity is a set of rules and solutions that are designed jointly but enforced by an independent team. It must be applied at each level of the architecture, starting at the enterprise level with unified rules up to the infrastructure layer, without forgetting the application and data layers. The weakest part of any cybersecurity strategy defines the level of protection. Shadow IT represents the most serious risk – applying an intuitive user experience is fundamental to avoiding shadow IT and strengthening an organization’s overall cybersecurity.
The move to cloud and especially cloud native is a perfect opportunity to address security at the heart of any solution. Let’s take the example of testing. Very often, performance and cybersecurity are tested only once before the first deployment, and then never again. Leveraging DevOps effectively involves testing tasks just once, and then automating any future testing and deployment. This has become so efficient that even broad and complex tasks such as cybersecurity or performance testing can now be automated and systematically executed. This deployment and testing strategy will be crucial for the partners as they will do business on top of APIs that they will have to rely and trust on.
Compliance is another set of rules to be applied, with technology mainly used to guarantee a process has respected a particular business rule and executed it as planned. The use of distributed ledger technology (blockchain) provides the ability to generate an immutable and trustworthy data source, a proof of work, a proof of data, certified timestamp, and the ability to use electronic signature at the heart of the process. As your partners will have to rely on your APIs, building trust becomes a direct business enabler.
Privacy is obviously an absolute prerequisite for communication (which is then under cybersecurity), but it is mainly requested as an element of data governance and compliance. Avoiding data silos, simplifying data, and applying rules on data usage is essential to be able to govern data. Leveraging an enterprise data discovery and search tool can identify all potentially sensitive data, and a tamper-proof audit trail can enable traceability. Privacy in business is the first element to start with.
As transparency becomes the norm, building trust with customers and partners is becoming more and more important.