The implications for organizations extend beyond simply process improvement. The visibility afforded by the digital twin enables the organization to look at aspects of itself in a number of completely new ways that come with some exciting prospects:
- A continuous data stream that enables the organization to maintain its digital twin in perfect synchronicity with its business operations
- More advanced monitoring that enables the organization to improve compliance and isolate key data to support root cause analysis
- A world of prediction that helps the organization reinvent its digital operations
- An active feedback loop between strategy and execution that brings new evidence to performance management
- A means to test and evaluate change scenarios that enliven a continual cycle of improvement
- Combining digital twins to provide divisional and enterprise-level modeling for enhanced visibility of business operations across the organization
- Predictions of business-impacting events – both positive and negative – that can lead to less reactive management of SLAs
- Creation of an AI playground by collecting training data used to seed any number of AI algorithms.
Several significant changes may emerge from the concept of the digital twin. It is already transforming the efficiency of current business processes – but, in time, it can also become a full-scale, next-generation command center for the enterprise. It can, indeed, change the way business is done, enabling current models to adapt to changing circumstances, benefiting organizations, their suppliers, and their customers alike.
Apollo 13 had a happy ending – the space crew all returned safely to Earth. I fully anticipate the story of digital twins will also be a happy one – but here, there won’t be a splashdown. The journey is just beginning.