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How machine learning is transforming finance operations
Agnieszka Palonek, Manager, FPIA Consulting, Capgemini’s Business Services
Following three basic steps can help you build and implement a best-in-class machine learning solution that transforms your organization’s finance operations.
Transform your customer experience through leveraging design thinking
Guillermo Quiteno, Transformation Director, Capgemini’s Business Services
Capgemini’s D-GEM architecture and ESOAR methodology can help apply a design thinking approach to transforming your business operations.
Three ways blockchain is transforming order-to-cash
Caroline Schneider, Credit-to-Cash Global Process Owner, Capgemini’s Business Services
Blockchain has the potential to completely disrupt activities within the order-to-cash process.
Optimize your cash applications in five simple steps
Aleksandra Giera, Credit-to-Cash SME, Capgemini’s Business Services
With the right process and cash applications solution, customer payment behavior no longer needs to be a hurdle that results in manual cash applications issues.

Fast Close 2.0 – setting the foundation through digitalization
Daniel Biechele, Senior Manager, FPIA Consulting, Capgemini’s Business Services
Digital optimization of the financial close offers new opportunities to re-vitalize the “fast close” approach.
Intelligent automation – going beyond RPA
Prasanna Velayudham, Senior Director, Capgemini’s Business Services
Intelligent automation is the art of applying AI to aid process transformation – and it is revolutionizing the world of automation.
Re-usable RPA
Robert Kennedy, Global Head of Intelligent Automation Delivery, Capgemini’s Business Services
RPA tools built by key RPA developers and providers are the bedrock on which the intelligent enterprise is built. We’re working to ensure that they can be re-used beneficially and at scale.
Contracting for agile – best practices
Mani Agarwal, Senior Director, Head of Contract Compliance & Optimization, Capgemini’s Business Services
How to mitigate the risks associated with the agile delivery approach when engaging an IT vendor.