{"id":1955,"date":"2020-05-18T06:01:00","date_gmt":"2020-05-18T06:01:00","guid":{"rendered":"https:\/\/www.capgemini.com\/ar-es\/?post_type=research-and-insight&p=1955"},"modified":"2025-04-01T14:32:07","modified_gmt":"2025-04-01T14:32:07","slug":"la-era-de-la-experiencia-del-cliente-sin-contacto","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","title":{"rendered":"La era de la experiencia del cliente sin contacto f\u00edsico"},"content":{"rendered":"\n
\"DotCom_Banner_1200x350-17\"\/\"\"\/<\/div>

La era de la experiencia del cliente sin contacto f\u00edsico<\/h1><\/div>
La-era-de-…<\/a><\/div>Tama\u00f1o del archivo: 4 MB<\/span>Tipo de archivo: application\/pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n
\n

Un futuro sin contacto ya no es una posibilidad remota.<\/strong><\/h2>\n\n\n\n

Esta pandemia ha tenido un efecto indeleble en el comportamiento del consumidor, en particular cambiando las prioridades hacia la salud y la seguridad. Es por eso que el Capgemini Research Institute est\u00e1 lanzando una serie de notas de investigaci\u00f3n con orientaci\u00f3n pragm\u00e1tica sobre c\u00f3mo las organizaciones pueden tomar medidas sobre las cosas que importan a ra\u00edz de COVID-19.<\/p>\n\n\n\n

La era de la experiencia del cliente sin contacto: ganar la confianza de los consumidores en un mundo sin contacto<\/strong>, observamos c\u00f3mo nuestro deseo de minimizar el contacto f\u00edsico est\u00e1 impulsando la demanda de interacci\u00f3n sin contacto.<\/p>\n\n\n\n

Hablamos con m\u00e1s de 4,800 consumidores y m\u00e1s de 950 ejecutivos de 12 principales econom\u00edas para comprender c\u00f3mo las organizaciones pueden redise\u00f1ar la experiencia del cliente para satisfacer esta nueva exigencia si la demanda de interacciones sin contacto durara m\u00e1s que esta pandemia y c\u00f3mo las organizaciones deben abordar las preocupaciones de los consumidores sobre los datos, seguridad y privacidad.<\/p>\n\n\n\n

Las personas est\u00e1n revaluando la forma en que interact\u00faan con las organizaciones, exigiendo un nuevo tipo de experiencia remota para el cliente. De hecho, el 62% de los consumidores esperan aumentar el uso de tecnolog\u00edas sin contacto una vez que esta crisis desaparezca. Por lo tanto, las organizaciones deber\u00edan centrarse en tecnolog\u00edas emergentes como las interfaces vocales, el reconocimiento facial y las aplicaciones basadas en dispositivos m\u00f3viles, al tiempo que abordan las preocupaciones cr\u00edticas sobre la privacidad y la seguridad de los datos con pol\u00edticas justas y transparentes.<\/p>\n\n\n\n

Mientras navegamos juntos por esta crisis sin precedentes, esperamos que estas notas de investigaci\u00f3n arrojen algo de luz sobre la experiencia del cliente sin contacto. Escr\u00edbenos para m\u00e1s informaci\u00f3n:<\/p>\n\n\n\n

        <div class=\"pf_forms__container \">\n                        <form id=\"pf_form_52466\" class=\"pf_form__form\" action=\"\" method=\"post\" enctype=\"multipart\/form-data\">\n                        <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_52466_6878\">Nombre                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_52466_6878\" class=\"pf_field__input empty\" name=\"_pf_52466_6878\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_52466_4413\">Apellido                    &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_52466_4413\" class=\"pf_field__input empty\" name=\"_pf_52466_4413\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_52466_2441\">Compa\u00f1\u00eda \/ Organizaci\u00f3n                     &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_52466_2441\" class=\"pf_field__input empty\" name=\"_pf_52466_2441\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_52466_1664\">Puesto                  &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_52466_1664\" class=\"pf_field__input empty\" name=\"_pf_52466_1664\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--email pf-required\" data-validate=\"email\">\n            <label for=\"_pf_52466_4025\">Email                   &nbsp;<span class=\"pf-required--symbol\"> * <\/span>              <\/label>\n            <input type=\"email\" id=\"_pf_52466_4025\" class=\"pf_field__input empty\" name=\"_pf_52466_4025\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--tel \" data-validate=\"tel\">\n            <label for=\"_pf_52466_7091\">Tel\u00e9fono                                    <\/label>\n            <input type=\"tel\" id=\"_pf_52466_7091\" class=\"pf_field__input empty\" name=\"_pf_52466_7091\" pattern=\"^[0-9-+s()]*$\">\n        <\/div>\n                <div class=\"pf_field pf_field--text pf-required\" data-validate=\"text\">\n            <label for=\"_pf_52466_8380\">Mensaje                 &nbsp;<span class=\"pf-required--symbol\"> * <\/span><\/label>\n            <input type=\"text\" id=\"_pf_52466_8380\" class=\"pf_field__input empty\" name=\"_pf_52466_8380\" required=\"\">\n        <\/div>\n                <div class=\"pf_field pf_field--consent pf-required\" data-validate=\"checkboxes\">\n            <div class=\"pf_consent__wrapper\">\n                <input type=\"checkbox\" id=\"_pf_52466_7434\" name=\"_pf_52466_7434[]\" value=\"1\" required=\"\">\n                <label for=\"_pf_52466_7434\">\n\n                    Al enviar este formulario, entiendo que mi informaci\u00f3n ser\u00e1 procesada por Capgemini como se indica arriba, y como se describe en los <a href=\"https:\/\/www.capgemini.com\/terms-of-use\/\">t\u00e9rminos de uso<\/a>. &nbsp;<span class=\"pf-required--symbol\">*<\/span>                    <\/label>\n            <\/div>\n        <\/div>\n                <div class=\"pf_field pf_field--recaptcha\">\n            <div class=\"g-recaptcha\" data-sitekey=\"6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl\"><div style=\"width: 304px; height: 78px;\"><div><iframe title=\"reCAPTCHA\" src=\"https:\/\/www.google.com\/recaptcha\/api2\/anchor?ar=1&amp;k=6Lc3OpIUAAAAADY4ErEHF0HF6Tr7vuknduDU-fbl&amp;co=aHR0cHM6Ly93d3cuY2FwZ2VtaW5pLmNvbTo0NDM.&amp;hl=fr&amp;v=ecapuzyywmdXQ5gJHS3JQiXe&amp;size=normal&amp;cb=kh2plltljal2\" width=\"304\" height=\"78\" role=\"presentation\" name=\"a-byv6ukqp5apb\" frameborder=\"0\" scrolling=\"no\" sandbox=\"allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox\"><\/iframe><\/div><textarea id=\"g-recaptcha-response\" name=\"g-recaptcha-response\" class=\"g-recaptcha-response\" style=\"width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;\"><\/textarea><\/div><iframe style=\"display: none;\"><\/iframe><\/div>\n        <\/div>\n\n        <div class=\"pf_field pf_field--submit\">\n            <input type=\"submit\" class=\"pf_field__input\" id=\"_pf_52466_4797\" value=\"Enviar\">\n        <\/div>\n                    <input type=\"hidden\" name=\"form_id\" data-validate=\"number\" class=\"pf_form__id\" value=\"52466\">\n            <input type=\"hidden\" name=\"form_title\" class=\"pf_form__title\" value=\"covid-offerings\">\n            <input type=\"hidden\" name=\"wp_rest_nonce\" class=\"pf_form__wp_rest_nonce\" value=\"17dc19d0aa\">\n        <\/form>\n\n        <div class=\"pf_form__success\">\n            Gracias por tu inter\u00e9s en Capgemini, en breve nos estaremos comunicando contigo.<p><\/p>\n        <\/div>\n        <div class=\"pf_form__errors\">\n            <p>We are sorry, the form submission failed. Please try again.<\/p>\n        <\/div>\n                <\/div><\/code><\/pre>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"bc72dca1-64d2-4745-a304-d3e77dbf25dd\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":0,"primary_term":"","featured_focal_points":""},"tags":[],"research-and-insight-type":[],"theme":[],"brand":[],"service":[],"industry":[],"partners":[],"content-group":[],"class_list":["post-1955","research-and-insight","type-research-and-insight","status-publish","hentry"],"yoast_head":"\nLa era de la experiencia del cliente sin contacto f\u00edsico - Capgemini Argentina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La era de la experiencia del cliente sin contacto f\u00edsico\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini Argentina\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-01T14:32:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\",\"url\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\",\"name\":\"La era de la experiencia del cliente sin contacto f\u00edsico - Capgemini Argentina\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg\",\"datePublished\":\"2020-05-18T06:01:00+00:00\",\"dateModified\":\"2025-04-01T14:32:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#breadcrumb\"},\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.capgemini.com\/ar-es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Research & insights\",\"item\":\"https:\/\/www.capgemini.com\/ar-es\/research-and-insight\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"La era de la experiencia del cliente sin contacto f\u00edsico\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/ar-es\/#website\",\"url\":\"https:\/\/www.capgemini.com\/ar-es\/\",\"name\":\"Capgemini Argentina\",\"description\":\"Capgemini\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/ar-es\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es-MX\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"La era de la experiencia del cliente sin contacto f\u00edsico - Capgemini Argentina","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","og_locale":"es_MX","og_type":"article","og_title":"La era de la experiencia del cliente sin contacto f\u00edsico","og_url":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","og_site_name":"Capgemini Argentina","article_modified_time":"2025-04-01T14:32:07+00:00","og_image":[{"url":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","url":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","name":"La era de la experiencia del cliente sin contacto f\u00edsico - Capgemini Argentina","isPartOf":{"@id":"https:\/\/www.capgemini.com\/ar-es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg","datePublished":"2020-05-18T06:01:00+00:00","dateModified":"2025-04-01T14:32:07+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#breadcrumb"},"inLanguage":"es-MX","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/"]}]},{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#primaryimage","url":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg","contentUrl":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2021\/09\/DotCom_Banner_1200x350-17-1.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capgemini.com\/ar-es\/"},{"@type":"ListItem","position":2,"name":"Research & insights","item":"https:\/\/www.capgemini.com\/ar-es\/research-and-insight\/"},{"@type":"ListItem","position":3,"name":"La era de la experiencia del cliente sin contacto f\u00edsico"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/ar-es\/#website","url":"https:\/\/www.capgemini.com\/ar-es\/","name":"Capgemini Argentina","description":"Capgemini","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/ar-es\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es-MX"}]}},"theme_term_info":[],"industry_term_info":[],"services_term_info":[],"partners_term_info":[],"brand_term_info":[],"brand_term":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"La era de la experiencia del cliente sin contacto f\u00edsico","url":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini Argentina","logo":""},"keywords":[],"dateCreated":"2020-05-18T06:01:00Z","datePublished":"2020-05-18T06:01:00Z","dateModified":"2025-04-01T14:32:07Z"},"rendered":"<meta name=\"parsely-title\" content=\"La era de la experiencia del cliente sin contacto f\u00edsico\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/ar-es\/insights\/biblioteca-de-investigacion\/la-era-de-la-experiencia-del-cliente-sin-contacto\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-pub-date\" content=\"2020-05-18T06:01:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/themes\/capgemini2025\/assets\/images\/mockup.png","featured_image_alt":false,"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini Argentina","distributor_original_site_url":"https:\/\/www.capgemini.com\/ar-es","push-errors":false,"tag_names":[],"featured_image_url":"https:\/\/www.capgemini.com\/ar-es\/wp-content\/themes\/capgemini2025\/assets\/images\/mockup.png","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/research-and-insight\/1955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/research-and-insight"}],"about":[{"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/types\/research-and-insight"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/users\/35"}],"version-history":[{"count":2,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/research-and-insight\/1955\/revisions"}],"predecessor-version":[{"id":518494,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/research-and-insight\/1955\/revisions\/518494"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/media?parent=1955"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/tags?post=1955"},{"taxonomy":"research-and-insight-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/research-and-insight-type?post=1955"},{"taxonomy":"theme","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/theme?post=1955"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/brand?post=1955"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/service?post=1955"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/industry?post=1955"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/partners?post=1955"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/ar-es\/wp-json\/wp\/v2\/content-group?post=1955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}