{"id":19765,"date":"2012-11-06T04:58:00","date_gmt":"2012-11-06T04:58:00","guid":{"rendered":"https:\/\/www.capgemini.com\/ar-es\/?post_type=press-release&#038;p=19765"},"modified":"2025-04-01T08:48:21","modified_gmt":"2025-04-01T08:48:21","slug":"emc-and-capgemini-launch-case-as-a-service-solution-to-transform-case-management","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/ar-es\/news\/press-releases\/emc-and-capgemini-launch-case-as-a-service-solution-to-transform-case-management\/","title":{"rendered":"EMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management*"},"content":{"rendered":"\n<p><\/p>\n\n\n\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tEMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management*\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>nov. 6, 2012<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/ar-es\/wp-content\/uploads\/sites\/28\/2022\/12\/pdf_EMC_and_Capgemini_Launch_Case-as-a-Service_Solution_to_Transform_Case_Management_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">183 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/ar-es\/?post_type=press-release&amp;p=19765\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/ar-es\/?post_type=press-release&amp;p=19765&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/ar-es\/?post_type=press-release&amp;p=19765&amp;text=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"abrir en una nueva ventana\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><div class=\"article-text article-quote-text\">\n<p><strong>News Highlights<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New, fully-managed case management and correspondence management service brings together<\/li>\n\n\n\n<li>EMC technology and leading vertical expertise from Capgemini<\/li>\n\n\n\n<li>Revolutionary way to procure proven case management services, reducing costs and time-to-value<\/li>\n\n\n\n<li>Built as an off the shelf business solution focused on the end-user<\/li>\n\n\n\n<li>Targets all key industry verticals, starting with an initial focus on the Public Sector<\/li>\n<\/ul>\n\n\n\n<p><strong>Paris, Vienna \u2013 November 6, 2012 \u2013 EMC\u00ae Corporation (NYSE: EMC) and Capgemini, one of the world\u2019s foremost providers of consulting, technology and outsourcing services today announced the launch of its joint Case-as-a-Service (CaaS) Solution. This fully-managed offering combines rich technology from EMC with vertical industry and process expertise, global delivery model and proven infrastructure support services from Capgemini. The solution is initially targeted at Public Sector organizations, with plans to rapidly expand across a number of other vertical markets. The solution is being launched at <a href=\"http:\/\/www.emc.com\/campaign\/iig-newsroom\/index.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Momentum<\/a>, the EMC Information Intelligence Group\u2019s EMEA user conference<\/strong>.<\/p>\n\n\n\n<p>Organizations across all industries face the requirement of streamlining people-driven processes and workflows to raise efficiency, cut costs, stay competitive and provide better, faster citizen and customer service. Public Sector agencies seek agility to react and respond to political, economic and societal pressures; healthcare and insurance companies require advanced process automation for claims, and banks look to reduce costs and time for processing loans. To address these case management challenges, organizations have typically built heavilycoded custom legacy applications, which can take months to deploy, or business process management applications which prove too rigid. These multiple different applications, even within single organizations, can lead to a high Total Cost of Ownership. Capgemini and EMC joint Service-based model helps to accelerate the move from paper to digitization, reducing time, cost and speeding up processes and moves from Capex to Opex expenditure \u2013 by providing an adaptable solution and a single point of contact for information.<\/p>\n\n\n\n<p>Benefits of the EMC-Capgemini Case-as-a-Service Solution include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Faster time-to-value and reduced total cost of ownership<\/strong> \u2013 preconfigured solution requiring no clientsoftware to install, ease of customization and flexible scalability. Solutions available in a fully-managedenvironment with the intent to reduce costs and delivery time by up to 30%.<\/li>\n\n\n\n<li><strong>Improved productivity, efficiency and service levels<\/strong> \u2013 eliminate paper at the point of origin, better control and visibility to information, user access to information anytime, anywhere and streamlined processes.<\/li>\n\n\n\n<li><strong>Reduced procurement and implementation risks<\/strong> \u2013 minimal capital investment, pricing based on percase<br>basis, can be procured on a short-term basis, and service by Capgemini and EMC.<\/li>\n<\/ul>\n\n\n\n<p>The solution could help for example to digitize correspondence within government departments, improve communication and costs for food retailers and speed up access to interview archives for police services.<\/p>\n\n\n\n<p>The EMC-Capgemini CaaS solution is comprised of an integrated technology stack, including <a href=\"https:\/\/community.emc.com\/docs\/DOC-4209\" target=\"_blank\" rel=\"noreferrer noopener\">EMC\u00ae Documentum\u00ae xCP<\/a>, the leading case management platform, <a href=\"https:\/\/community.emc.com\/docs\/DOC-18054\" target=\"_blank\" rel=\"noreferrer noopener\">EMC\u00ae Captiva\u00ae<\/a> for enterprise capture and <a href=\"https:\/\/community.emc.com\/docs\/DOC-18053\" target=\"_blank\" rel=\"noreferrer noopener\">EMC\u00ae Document Sciences\u00ae<\/a> for customer communications management. It also includes EMC virtualization technology based on VCE Vblock, and provisioning and storage. The solution is also \u201cEMC Certified\u201d having been validated by EMC\u00ae Proven Professional Certified Architects as well as an independent third party organization for functional completeness, performance and scalability, security and interoperability. Certified status instills high standards of customer confidence in the solution architecture and foundation.<\/p>\n\n\n\n<p>The Case-as-a-Service solution extends the <a href=\"http:\/\/www.emc.com\/about\/news\/press\/2011\/20110921-01.htm\" target=\"_blank\" rel=\"noreferrer noopener\">strategic alliance<\/a> between EMC and Capgemini, enabling customers<br>to reduce costs and gain efficiency and business agility.<\/p>\n\n\n\n<p><strong>Executive Quotes:<br><\/strong>Charlie Li, Global Vice President for EMC at Capgemini said: \u201c<em>We are delighted to be launching this new service which will rapidly help organizations transform their process methods to reduce costs and streamline services. We have packaged our strong sector expertise in content and case management and a global delivery network to provide a compelling business solution, competitive pricing and underpinned by proven technology, methods and tools. Our customers can switch to CaaS and start benefiting quickly with the knowledge that they can refine and adapt business process and workflows in a much more user-friendly and flexible manner<\/em>.\u201d<\/p>\n\n\n\n<p>Chris McLaughlin, Vice President, Channels and Alliances, Information Intelligence Group at EMC:<br>\u201c<em>Bringing Case-as-a-Service to market is another important step in the journey for EMC and Capgemini to transform our customers\u2019 business with end-to-end case management solutions. Initially focused on Public Sector but broadly applicable across all industries, this solution addresses a critical need as every organization requires automated processes for resolving cases, claims and correspondence. The potential cost savings and time-to-value benefits with Case-as-a-Service are only rivalled by the expertise and superior technology of these two market leaders<\/em>.\u201d<\/p>\n\n\n\n<p>For more information please log onto:<br><a href=\"\/services-and-solutions\/technology\/business-information-management\/solutions\/enterprise-content-management\/\">www.capgemini.com\/services-and-solutions\/technology\/business-information-management\/solutions\/enterprise-content-management\/<\/a><\/p>\n\n\n\n<p><strong>Momentum \u2013 the IIG European Users Conference<\/strong><\/p>\n\n\n\n<p>The EMC Capgemini Case-as-a-Service Solution will be on display at Momentum, the IIG European Users<br>Conference, November 5-8, 2012 in Vienna. For more information, please visit:<br><a href=\"http:\/\/www.momentumeurope.com\" target=\"_blank\" rel=\"noreferrer noopener\">www.momentumeurope.com<\/a>.<\/p>\n\n\n\n<p><strong>Additional EMC Resources:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/www.emc.com\/caas\" target=\"_blank\" rel=\"noreferrer noopener\">Learn<\/a> more about Case-as-a-Service<\/li>\n\n\n\n<li><a href=\"http:\/\/www.youtube.com\/watch?v=nNPj49e1TG8&amp;feature=youtu.be\" target=\"_blank\" rel=\"noreferrer noopener\">Watch<\/a> the video<\/li>\n\n\n\n<li>Learn more about <a href=\"http:\/\/www.emc.com\/xcp\" target=\"_blank\" rel=\"noreferrer noopener\">Documentum xCP<\/a><\/li>\n\n\n\n<li>Stay connected with Momentum on Facebook <a href=\"http:\/\/www.facebook.com\/emcDocumentum\" target=\"_blank\" rel=\"noreferrer noopener\">www.facebook.com\/emcdocumentum<\/a>, <a href=\"http:\/\/www.youtube.com\/user\/EMCsoftware\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube<\/a>, and <a href=\"http:\/\/www.linkedin.com\/groups\/EMC-Momentum-Conference-User-Groups-3955159\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a>.<\/li>\n\n\n\n<li>Follow the <a href=\"http:\/\/twitter.com\/EMC_Momentum\" target=\"_blank\" rel=\"noreferrer noopener\">@EMC_Momentum<\/a> account and join the <a href=\"http:\/\/mobile.twitter.com\/search\/mmtm12\" target=\"_blank\" rel=\"noreferrer noopener\">#mmtm12<\/a> conversation on Twitter.<\/li>\n\n\n\n<li>Join the EMC Documentum communities on <a href=\"http:\/\/twitter.com\/EMC_Documentum\" target=\"_blank\" rel=\"noreferrer noopener\">Twitter<\/a>, <a href=\"http:\/\/www.facebook.com\/emcDocumentum\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a>, <a href=\"http:\/\/www.youtube.com\/user\/EMCsoftware\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube<\/a>, <a href=\"http:\/\/www.slideshare.net\/emc_iig\" target=\"_blank\" rel=\"noreferrer noopener\">SlideShare<\/a>, the <a href=\"https:\/\/community.emc.com\/community\/connect\/documentum\" target=\"_blank\" rel=\"noreferrer noopener\">EMC Community Network<\/a><\/li>\n<\/ul>\n\n\n\n<p>Additional Capgemini Resources:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/experts\/content-and-information-management\/lee-smith\">Contact Lee Smith, Capgemini Expert in Content and Information Management @leecsmithcap<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>About EMC<\/strong><br>EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset \u2014 information \u2014 in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at <a href=\"http:\/\/www.emc.com\" target=\"_blank\" rel=\"noreferrer noopener\">www.EMC.com<\/a>.<\/p>\n\n\n\n<p><em>EMC, Documentum, Captiva, and Document Sciences are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective holders<\/em>.<\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><br>With more than 120,000 people in 40 countries, Capgemini is one of the world\u2019s foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the <a href=\"\/about\/capgemini\/cbe\/overview\/\">Collaborative Business Experience<\/a>\u2122, and draws on <a href=\"\/services-and-solutions\/challenges\/global-sourcing-and-industrialization\/rightshore\/\">Rightshore<\/a>\u00ae, its worldwide delivery model.<\/p>\n\n\n\n<p>Learn more about us at <a href=\"http:\/\/www.capgemini.com\">www.capgemini.com<\/a>.<\/p>\n\n\n\n<p><em>Rightshore\u00ae is a trademark belonging to Capgemini<\/em><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-public-sector-and-other-service-oriented-organizations-such-as-energy-and-utilities-have-multiple-needs-which-can-be-grouped-under-the-term-case-management-e-g-entitlements-registration-and-correspondence-management-case-as-a-service-refers-to-the-coordination-of-services-on-behalf-of-a-party-such-as-taxation-insurance-benefits-health-care-legal-education-and-licensing\">* Public Sector (and other service-oriented organizations such as Energy and Utilities) have multiple needs which can be grouped under the term Case Management, e.g. Entitlements, Registration, and Correspondence Management. Case as a Service refers to the coordination of services on behalf of a party such as taxation, insurance, benefits, health care, legal, education and licensing<\/h5>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Leer m\u00e1s sobre Capgemini anuncia la salida de William Roz\u00e9 del Grupo\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/capgemini-anuncia-la-salida-de-william-roze-del-grupo\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Corporate news<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">Capgemini anuncia la salida de William Roz\u00e9 del Grupo<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Aug 20, 2025<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/08\/ESP_08_01_Capgemini-announces-William-Rozes-departure-from-the-Group_REV_JG.pdf&quot; aria-label=&quot;Descargar nota de prensa&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Descargar nota de prensa&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;89 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Leer m\u00e1s sobre Capgemini anuncia la salida de William Roz\u00e9 del Grupo\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/capgemini-anuncia-la-salida-de-william-roze-del-grupo\/\">Leer m\u00e1s 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2025<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/mx-es\/wp-content\/uploads\/sites\/28\/2025\/07\/ESP_07_10_Capgemini_Post-Quantum-Cryptography-Report_News-Alert_REV_JG.pdf&quot; aria-label=&quot;Descargar nota de prensa&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Descargar nota de prensa&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;124 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Leer m\u00e1s sobre Casi dos tercios de las organizaciones consideran la computaci\u00f3n cu\u00e1ntica como la amenaza de ciberseguridad m\u00e1s cr\u00edtica en 3-5 a\u00f1os\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/casi-dos-tercios-de-las-organizaciones-consideran-la-computacion-cuantica-como-la-amenaza-de-ciberseguridad-mas-critica-en-3-5-anos\/\">Leer m\u00e1s sobre<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Leer m\u00e1s sobre La confianza y la colaboraci\u00f3n entre humanos e IA definir\u00e1n la pr\u00f3xima era de la IA ag\u00e9ntica, que representar\u00e1 una oportunidad de 450 mil millones de d\u00f3lares para 2028\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/la-confianza-y-la-colaboracion-entre-humanos-e-ia-definiran-la-proxima-era-de-la-ia-agentica-que-representara-una-oportunidad-de-450-mil-millones-de-dolares-para-2028\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Reports<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">La confianza y la colaboraci\u00f3n entre humanos e IA definir\u00e1n la pr\u00f3xima era de la IA ag\u00e9ntica, que representar\u00e1 una oportunidad de 450 mil millones de d\u00f3lares para 2028<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Aug 20, 2025<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2025\/07\/07_16_Capgemini-Press-Release_AI-Agents-CRI-report_EN-1.pdf&quot; aria-label=&quot;Descargar nota de prensa&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Descargar nota de prensa&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;150 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Leer m\u00e1s sobre La confianza y la colaboraci\u00f3n entre humanos e IA definir\u00e1n la pr\u00f3xima era de la IA ag\u00e9ntica, que representar\u00e1 una oportunidad de 450 mil millones de d\u00f3lares para 2028\" href=\"https:\/\/www.capgemini.com\/ar-es\/news\/la-confianza-y-la-colaboracion-entre-humanos-e-ia-definiran-la-proxima-era-de-la-ia-agentica-que-representara-una-oportunidad-de-450-mil-millones-de-dolares-para-2028\/\">Leer m\u00e1s 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