Supply Chain Management BPO

Simplifying a Complex Supply Chain

Today’s customers expect perfect order delivery in smaller quantities and in less time. They can also choose from more sales channels than ever before. As a result, companies must handle multiple products, SKUs, distribution channels and stakeholders to satisfy these customer expectations. But lack of integration across the entire supply chain can cause:

  • Reduced customer loyalty
  • Higher costs and working capital

You need tools that make data available when you want it and the right people to drive improvement.

Perfect Order Delivery Every Time

Our BPO Supply Chain Management solutions deliver an operating model to streamline, integrate and transform your key supply chain processes, including:

  • Planning
  • Order management
  • Inventory
  • Logistics

Our solutions enable you to:

  • Reduce costs and working capital while minimizing waste and risk
  • Respond faster to volatile customer demand while increasing the rate of perfect order deliveries
  • Improve visibility, integration, and collaboration across your entire supply chain
  • Leverage data to achieve better supply chain performance, thereby fueling your business growth and competitiveness

BPO Experts Deliver Proven Results

Our 8,500 supply chain management experts assess your situation, analyze root causes and recommend solutions to your issues. Our Global Enterprise Model brings you the right people with the right skills to deliver the right services from the right location. Our clients typically achieve:

  • 10% improvement in forecasting accuracy
  • 12% increase in order lead time responsiveness
  • Significant savings through spend, throughput and asset replenishment analytics
  • Optimized distribution through identification of best practice scenarios
  • Reduced distribution costs via benchmarking