Application Support Analyst- Mandarin
For the division of Financial Services GBU, Capgemini we are looking for an Application Support Analyst
· Manage high severity incidents or critical issues, provide end-to-end support and implement resolution to resolve incidents within SLA.
· The role is accountable for strategic and operational leadership for production services, across one or more areas of specific platform/domain
· Provide root cause analysis for high severity issues; ensure all follow up action points are carried out.
· Monitor EOD & SOD batch job
· Total 6-9 years experience.
· Oracle PLSQL
· Fluent Mandarin speaker
Nice to have:
Banking production support experience
Your application can be addressed to:
Global Sourcing & Recruitment