Product services and support

We help our clients with software product deployment, configuration, and integration in live operational / network environments. We provide support and managed services to enable continuous improvements in customer experience.

Product services and support is a specialty of Capgemini Engineering Global Service Line. We help clients achieve their revenue targets by deploying and supporting their products and solutions with best-in-class customer experience. Our services include solution integration; planning and migration; managed solutions; and channel and pre-sales support.

We also extend the lifecycle of existing products and services by engineering and developing continuous service evolution, with technology solutions that include technical support services (iTAC); maintenance and sustenance; support analytics and automation; and learning and training services.