Having worked in Testing Professional Services for more than 15 years, co-authoring the World Quality Report 2013-14 with Makarand Teje, has been a rewarding experience for me. Looking through the research results and reading the notes from the in-depth interviews provided a great opportunity to understand better the trends in the market of testing and quality assurance. I aim to share with you some interesting results from our report including additional insight over the next few months.
One of the key research findings this year was the big increase in the proportion of IT budgets being allocated to testing this year compared to 2012. Since last year, the proportion of IT budget that organizations spend on testing has grown from 18% to 23%. This trend clearly reflects that organizations acknowledge the importance of software quality. In today’s open society news travels fast (and bad news travels even faster). Errors do not stay hidden, but are communicated instantly through the internet. End-consumers and clients are less tolerant towards mistakes. A software error today can have a huge impact on an organization’s brand image. Getting quality ‘right first time’ is therefore crucial for businesses.
However this fast budget increase should also be a sign of concern to all professional testers: Testing now accounts for almost a quarter of the IT budgets on average and is expected to increase even further to 28% in 2015. Clearly, this year-on-year budget increase is not sustainable in the long-term. Test practice leaders now need to find ways to implement operational efficiencies to their department to be able to keep costs at a justifiable level whilst making sure targeted quality is achieved.
While we see much more businesses centralizing and standardizing their testing practice as a way to make it more efficient and effective (which I will discuss later on here), testing practitioners are still engaged later in the application delivery lifecycle which means that it remains still as a ‘bug-finding’ mission – a rather expensive method compared to being involved early and detect errors before they occur. And yet we see that most of the respondents are reluctant to do so. So how can we optimize the cost of Testing?
Find out more by downloading World Quality Report 2013-14 that presents many more findings in several topics that us, testing professionals, are focusing today.