Wealth Management

Offering the wealth management industry over 20 years of insights into the investment needs of High Net Worth Individuals with the World Wealth Report, the Asia-Pacific Wealth Report and Capgemini’s U.S. Metro Wealth Index

Reduce Cost to Income Ratio

The wealth industry is struggling with high cost-income ratio. Financial advisors typically spend over a third of their time manually performing non-client facing administrative activities and productivity is further hampered by legacy technologies.

Firms need to build integrated, end-to-end wealth management workstations to help advisors provide a best in class client experience with enhanced productivity in a cost-effective way.

Enhance Client Centricity

Client trust in wealth managers and the wider industry is stronger but remains fragile as clients remain cautious. Wealth managers need to drive client centricity by adopting new client segmentation strategies and enabling the development of innovative service concepts that are tailored to client needs and behaviors.

Enrich Client Experience With Mobility

Next generation clients today are increasingly looking for ways to manage their investments via handheld devices. With growing digitization and expanding social networks, firms have to devise appropriate mobile and social media strategy to provide better client experience.

Meet Growing Regulatory Requirements

The regulatory burden for wealth management firms is increasing, at a time when wealth management industry profitability is severely challenged. Firms need to take an enterprise wide approach to compliance rather than tactical to reduce their cost burden and enhance operational efficiencies. Also, firms need to adopt effective data management practices to enhance accuracy and efficiency of management reporting.

Wealth Management Offerings

Backed by 20 years of experience and deep industry insights, Capgemini’s wealth management offerings can help financial services institutions to build a business model with sustainable profitability while being able to enhance client centricity, boost operational efficiency, and effectively address the regulatory requirements.

Advisor Productivity Enhancement

Capgemini provides enriching advisor desktop processes and platform helping firms increase advisor productivity, retain advisors and gain competitive advantage to grow wallet share. Capgemini has helped several wealth management firms increase their advisor productivity by upto 20%.Our offerings include:

  • Strategy and benchmarking
  • Platform and package assessment
  • Advisor Desktop transformation
  • Operational efficiencies and workflow automation

Read our point of view on how next generation platforms can help improve financial advisor productivity

Client Centricity

With Capgemini’s offerings, wealth firms can efficiently leverage their client data to understand their client’s needs and behaviors to drive client centricity. Our offerings include:

  • Rationalized client segmentation
  • Client 360° view and Master Data Management (MDM)
  • Consolidated client reporting

Digital Transformation

Capgemini helps firms devise a digital strategy, providing end-to-end solutions for wealth management businesses to develop advance mobile and social media capabilities including:

  • Mobility solutions from strategy to mobile application development
  • Client portal
  • Social CRM and voice of the customer
  • Social prospecting including next best action

Compliance and Practice Management

We help clients meet regulatory challenges in a cost effective way by helping address strategic issues as well as underlying data issues. Our offerings include:

  • Foreign Account Tax Compliance Act (FATCA )
  • Practice management and business intelligence
  • Data governance, risk architecture, data management, data quality and analytics

Custom Market-Sizing Analysis

Capgemini provides custom market sizing and analysis to address new market entry and market growth strategies for current or expanding footprints .We help banks, financial institutions and other companies interested in serving High Net Worth Individuals (HNWIs) understand their unique characteristics.

A typical market sizing engagement involves three information streams: market sizing; economic review and market penetration

Deep Industry Experience in Wealth Management

  • Over 20 years of experience in innovation, transformation and delivery of wealth management solutions
  • More than 3,500 capital market professionals globally
  • 17 years experience of publishing leading insights in wealth management industry with the World Wealth Report

Accelerating Time to Market With Reusable Frameworks and Ttools

  • Reusable wealth management accelerators including frameworks, maturity model and client segmentation model
  • Benchmark tool with data from 35 firms across 450 + functions
  • Advisor transformation framework that can enhance advisor productivity by up to 20%
  • 70+ proprietary risk and compliance tools and frameworks for FATCA, data management, CCR and MDM reference architectures, Sigma Map
  • Proprietary tools for mobility and social media including Enterprise Mobility Orchestrator, enterprise mobility benchmark tool , mobile solution labs and reusable wealth management mobility frameworks including advisor and client dashboards

Proprietary Market Sizing Tools

Capgemini World Wealth Report Experts

Follow our WWR experts: Bill Sullivan and David Wilson

Contact Us

To learn more on our wealth management services contact us at wealth@capgemini.com.

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