Create Easily Consumed Business Services

The IT-as-a-Service offering delivers a feasibility analysis for the implementation of a self-service and consumption-based charging model. This service will tackle all key issues around the development and delivery of easily consumed business services, including:

• Infrastructure-as-a-Service (IaaS) strategy
• Identification of key business services
• Clear business service definitions
• Service strategy for public vs private clouds

At the end of the service engagement, you will have clearly defined and catalogued business services, and best-practice recommendations for which services should be on a private cloud vs. a public cloud. Additionally, you’ll have a clear ranking of priorities for IT-as-a-Service—including key areas to focus on and next steps to improve service levels.

Establishing IT-as-a-Service

Capgemini takes a focused approach to establishing IT-as-a-Service within a complex organization. Specifically scoped to act as a building block for greater transformation, the steps include:

• Gain understanding from service management of existing approach
• Rate existing services through business interviews
• Define business service framework
• Establish clear definitions and validate with the business
• Provide policy for guiding public vs. private cloud services
• Define further roadmap for IaaS

When it Comes to Virtualization, Experience Matters

Capgemini has many strengths that enable it to effectively deliver the IT-as-a-Service offering:

• A strategic business relationship with VMware, the global leader in virtualization technology
• A strong track record of successful client engagements in the virtualization and cloud space, delivering average customer capital expenditure savings of 50-60%, and average customer operational expense reductions of 25%
• The tools and templates to track scheduling, execution and decommissioning
• The ability to leverage Capgemini and VMware best practices and technical experience in virtualization programs
• The ability to leverage experience in virtualization of thousands of physical servers and hundreds of applications

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