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Capping IT Off
Category Archives: BPM
Information driven Process Management
One defining shift that marks our society today is the rate of change and its democratization. Information flows in real time through ordinary people using simple channels like social media or mobile. The Jasmine Revolution in the Middle East showed how information democratization led the change to actual democracy. The same concept applies to organizations. Today we are facing tumultuous changes in the way we work or communicate or even buy & sell products and services. The shift …
Three Ways to Check the Success of my BPM Initiative – Measure, Measure and Measure!
One thing which never ceases to surprise me is how little thought is paid by organizations to defining the metrics/Key Performance Indicators (KPIs) by which they will define the success of a BPM initiative. Even when metrics are defined, and targets set, little attention is paid in making sure that those are achieved; and more importantly if they are not, then an analysis of the underlying causes for missing the mark. There are those …
Why SAP HANA is a breakthrough technology
I have been working on SAP HANA for long time. First call with SAP’s R&D was in 2010, when HANA was yet to be named and they were still calling it Hasso DB (for Hasso Plattner, co-founder of SAP). Now I come to think of it, even if HANA officially means High performance ANalytical Application, it is said that the real meaning is HAsso New Architecture, who knows… My first official SAP meeting on …
The benefits of using business rules
In my last posting I discussed the presence of three major kinds of information: procedural, declarative, and structural. The first one is indisputably crucial for building process centric applications using business process management (BPM) suites. In this article, I will go into more detail with respect to the declarative aspects and explain how to connect declarative facts to the process models or case templates. There are several formal languages to specify declarative information. In the …
BPM – Jugaad Style
Getting Things done – The Jugaad Way In the 1990s, farmers in northern India, who could not afford to buy motor transportation, improvised a cheap, simple multi-use vehicle by leveraging miscellaneous parts including a diesel engine which was meant for running agricultural irrigation pumps. This is a textbook example of what, in India, is colloquially and popularly known as Jugaad (phonetically closer to Jugaar). In recent years, it has been adopted and popularized globally …
Why use BPM when I have a Modelling tool?
Non-traditional’ BPM Industries Recently we have had a number of meetings with experts from industries which are traditionally not big users of BPM – such as manufacturing, energy & utilities and retail – who have been reaching out to us, since they want to learn more about ‘BPM’. Companies, in these industries are on the whole, either unaware of BPM or adopting it on a relatively small scale. Another thing, which companies in these …
The business value of BPM: Is BPM as good as coffee?
“So actually, BPM prepares your coffee every morning?” This is the first comment I heard from the audience at a recent BPM selling presentation I attended. Why did the client ask this question? Was he just joking? Clients care about business value that translates into gains for their company. This is what BPM is all about: higher net profit for the company and better services delivered to their customers. But we need to prove it, …
Three different aspects of business process modeling
When designing business processes solely by using process notation languages like business process model and notation (BPMN), I often feel a little uneasy. Some simple details caused my models to be far more complex than expected. Some other important facts could not be expressed simply and resulted in spaghetti notation. Finally, supposedly simple business processes resulted in complex drawings that were difficult to manage and maintain. The question arose: Why? Limited scope of process notations …
Need a new perspective on data management? How about ‘Less’?
It is impossible not to know; the current amount of data and expected growth is overwhelming. More and more companies are acknowledging this, facing the problem / opportunity head on. In order to prevent the effect of data overload versus information underload, Big Data and Master Data Management are such hot topics at the moment. Information underload is the effect where companies riks; – having no overview on hidden gems within their available data – …
Case Management. So what’s it all about?
I stumbled upon this LinkedIn discussion on my favorite topic ‘ Case Management Do you really know what it is? and felt compelled to respond. I know it’s going to get me into trouble, but sometimes you’ve just got to stand up and be counted. I’ve shared my response here for wider viewing and discussion. ….. I whole heartedly agree with CEO of CIMtrek and Chairman of the Workflow Management coalition John Pyke, Case Management has …
Winner IT industry blogger of the Year
