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Capping IT Off
Monthly Archives: May 2011
The Myth of Privacy 2.0
Recent headlines around privacy, super injunctions and scandals involving celebrities, sports stars and bankers make it seem like something new and dangerous has appeared out of the ether, when in fact it is nothing other than the usual, albeit grossly exaggerated, effect of disruptive technologies and their use / abuse, laced with a titillating hint of salacious gossip fodder. The rest is history, or not.
Sustainability: A Risk or an Opportunity?
The poster on my wall says “The future is not something we enter, it is something we create.” The emergence of sustainability as a strategic force in business is allowing organizations to do just that. The birth of the environmental movement is generally traced back to the 1960’s, and over time, leading companies discovered that by better managing issues like resource use, waste and emissions, they could not only meet compliance obligations, they could also …
Eliminating email, the new paperless office?
Eliminating email is becoming a popular, at least every conference I come nowadays has at least one speaker about eliminating email. However they often don’t have really good reasons for quitting mail, they are trying to make a case based on the fact that email is time consuming, that it is old media or just by saying that nobody actually wants to do email. To be honest: that is quitting for all the wrong reasons. It is not because there is new media (in this case: social media), the old medium has no place.
If you treat social media as king, you are just a peon
To be honest I hear it too often in my field of work that companies should not only listen to their customers on social media, that they should not ignore them but even worse: that social media is king and that they should follow the rules of their customers created on social media. As soon as you treat social media as king then you just turned in a peon. There is nothing wrong with listening, there is a lot wrong with treating social media as king.
What has the Dutch East India Company in common with the six million dollar man?
Imagine it is 1610 and you are a Business Intelligence consultant. You are asked by the Management Team (Heeren 17 or Gentlemen 17) of the Vereenigde Oost-Indische Compagnie ( Dutch East India Company) to support their decision making process.
What is your social credit score?
We all know sites such as klout and peerindex who are measuring your reputation in a certain way. This way you get a little insight in what the effects are of your participation in social media and how your efforts and results compare to those of others. What you might not know yet is that both Facebook and twitter are already keeping internal scores on you as a user to determine how important and influential you are. Combining the proprietary scores of Facebook and twitter with the less proprietary ones like klout and peerindex should result in a nice overview in your online performance, it is your social credit score.
MDM: Big Central Customer Hubs are an invitation to steal
IT Departments like databases, they like databases in the way that Marilyn Monroe liked diamonds and what IT Departments seem to firmly believe is that BIG is better in the world of databases. In MDM this database centric view tends to translate into a focus on MDM solutions that are euphemistically called “Hubs” with MDM solutions that don’t contain all of the information about a customer in a single Database relegated to being “simply” a …
Social as a design principle, not a silo
The concept of social as in described in the term social media is often treated as something isolated from other things within organizations. However if you want to get the full benefits from social you should not see it as a collection of tools or as something that is only about customer interaction. Social is as a design principle. It is a logical design principle if compare it to other design principles such as open architectures, service orientation and cloud.
The Power of Open Source
The adoption of open source in enterprises has grown significantly over the past decades. At Capgemini open source software has become the fifth largest technology platform with which our people deliver services to clients. This makes open source comparable to brands like IBM, Microsoft, Oracle and SAP. To see how fast this adoption has taken place, let’s quickly go back to the days when open source really took off. When the Internet was invented, the …
Winner IT industry blogger of the Year
