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Capping IT Off
Monthly Archives: March 2010
The right tool for the job
How many times have you been doing some DIY at home and found that you don’t quite have the correct tool for the job? But what do you do then?
Weekly digest of week 12 2010
A weekly digest offered by Capgemini
Quality, or something quite like it
In my opinion, the fundamental flaw in Data Quality is that we, the user, are not specific enough. Too often we assume that what we think is right, is right. Unfortunately, quality is subjective. And confusion about meaning doesn’t make it any easier. I have to get myself a new car. Economy dictates that after its first four years a car needs to be traded in. So I have to go through a selection process …
Starting a new social platform; should you still use email?
Iis using e-mail as one of the media for the promotion of a new platform a rational decision?
Jericho Forum launches Self Assessment Service
Fans of de-perimeterised security may be interested to know that the Jericho Forum has just launched a self-assessment service. The service allows user organisations, and vendors, to mark themselves against the Jericho Forum’s 11 commandments and to measure themselves against the Forum’s criteria for securing Enterprise 2.0. The service isn’t an independent certification, it’s a self-assessment. We also hope that user organisations can use it as a set of ‘awkward questions’ to ask of vendors. …
Weekly digest of week 11 2010
A weekly digest offered by Capgemini
The big question. Managing IT projects Barack Obama style
Despite misunderstanding and resistance of his space-flight loving people president Barack Obama recently aborted the Constellation space program. The Constellation program targets at putting humans on the moon again, for the first time since 1972, with the ultimate goal of possibly planning a manned trip to Mars in 2025. Although I had never heard of the program, after reading the news on his decision I understood Obama perfectly. As a software developer his motivation to …
Social Features are the Small Things That Matter
In most blogs posts, I have been constantly trying to address and better understand myself, how the “social” aspect is playing a key role in the way technologies of the future are shaping. It always did and will continue to excite me the way the social constructs influence the businesses. I have mainly covered the non-technology aspects of enterprise2.0 in most of my recent posts, however in this post I will cover a couple of …
Where will Twitter go next and the future of social xyz…
Twitter is not going to go away. So far it has been very successful on two fronts. 1) attracting users to its 140 character broadcast micro blogging platform 2) enabling others to create applications that enable you to interact with Twitter using the rich APIs that are available. It has also captured the imagination of brands both in the UK and abroad and along with Facebook in 2009 and 2010 has managed to obtain many …
“Customer to Customer” and the legend of Kachiwachi
Often I ask clients to describe their multi-channel capabilities. Most start by focussing on the channels that they own and control like their contact centre, their web site, their field sales force. CRM taught us to think that way. But customer’s don’t necessarily abide by those rules. For many customers, peer to peer is often the first channel they use to interact with an organisation…
Winner IT industry blogger of the Year
